Careers

Thank you for your interest in moving forward with us in the process of receiving an employment offer from Care Design NY. We are very much looking forward to working with you!

Please complete the document below to provide us with the needed information so that we can develop and send to you a personalized job offer.

If you have any questions at all, please contact Lisa Reese, Vice President of Human Resources, by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone at 518-235-1888.

**Please note that the document below is exclusively for employees of agencies that have affiliated with Care Design NY and who are impacted by the changes in the Medicaid Service Coordination transition to Care Coordination.

Positions

Assistant Vice President of Care Management

We are seeking an experienced leader for the position of Assistant Vice President of Care Management (AVPCM). This position will provide support to the Vice President of Care Management and be jointly responsible for the oversight, structure, and support for the Care Design NY’s CCO/HH and HCBS Care Managers that work with the member served by CDNY.

It is critical that the AVPCM understand; demonstrate in their performance; and lead the department to ensure that:

    • Individuals and families are at the center of all we do.
    • We work for individuals and families.
    • We value what individuals and families have to say.
    • We are focused on outcomes that meet individual needs.
    • We will be strong advocates and protect individuals’ rights.

The AVPCM will educate and respond to the respective community which it serves in all ways to ensure individuals are obtaining services in all CDNY regions. The position is also responsible for ensuring compliance with all local, state, and federal regulations, as well as organizational policies. The individual will work in cooperation with other departments, including but not limited to the Fiscal Department, Human Resources, and Quality Assurance/Compliance to ensure that the organization is well managed in its entirety.

The successful candidate will have experience in, and a proficient understanding of, the Medicaid Service Coordination model of service provision, as well as how to skillfully and successfully transition that service to the new Care Coordination/Health Home model of services for people with intellectual and developmental disabilities.

  • Bachelor’s degree in Human Services or related field is required. Master’s Degree or licensed professional preferred.
  • A Minimum of ten years’ related IDD work experience is required. Ten years of prior supervisory experience with five years at the senior management or executive level is preferred.
  • Proficiency with health-related computer applications required.
  • Must also be able to travel and adhere to CDNY’s travel policies. Valid NYS Driver’s License may be required.

Interested applicants should send a resume and cover letter specifying regional preference to Lisa Reese, Vice President of Human Resources via e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it..

REGIONAL CARE MANAGER DIRECTOR

We are seeking several individuals for the position of Regional Directors of Care Management (RDCM). This position will oversee the operations of a geographic area supporting the care management services to approximately 2500 individuals and support and promote the mission and values of CDNY for Health Home Care Management and HCBS Care Coordination.

We are currently seeking Directors for the following regions:

  • Capital Region
  • North Country
  • Upper Hudson Valley Region
  • Lower Hudson Valley Region
  • New York City’s Boroughs (4)
  • Queens/Long Island

It is critical that the RDCM understand; demonstrate in their performance; and lead the department to ensure that:

  • Individuals and families are at the center of all we do.
  • We work for individuals and families.
  • We value what individuals and families have to say.
  • We are focused on outcomes that meet individual needs.
  • We will be strong advocates and protect individuals’ rights.

The RDCM is responsible for the direct support for the care manager directors, regional health care manager, intake coordinator, and regional office support staff operating in one of the six CDNY regions. The regional director will support all operational staff in their region, while helping to create an environment and culture that promotes the values of CDNY. The position is also responsible for ensuring compliance with all state and federal regulations, as well as organizational policies. The individual will work in cooperation with other departments, including but not limited to the fiscal department, HR, and QA to ensure that the organization is well managed in its entirety.

The successful candidate will have experience in, and a proficient understanding of the Medicaid Service Coordination model of service provision, as well as how to skillfully and successfully transition that service to the new Care Coordination/Health Home model of services for people with intellectual and developmental disabilities.

  • Bachelor’s degree in Human Services or related field is required. Master’s Degree or licensed professional preferred.
  • A Minimum of seven years’ related IDD work experience is required with 3 years previous management at a senior management level.
  • Proficiency with health-related computer applications required.
  • Must also be able to travel and adhere to CDNY’s travel policies. Valid NYS Driver’s License may be required.

Interested applicants should send a resume and cover letter specifying regional preference to Lisa Reese, Vice President of Human Resources via e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it..

Vice President Of Care Management

The Vice President of Care Management (VPCM) is a key leadership position within the organization. Reporting to the COO, this position represents the most senior position in Care Management. The VPCM will support and promote the mission and values of CDNY for HH Care Management and HCBS Care Coordination in all counties served by the CCO.

It is critical that the VPCM understand; demonstrate in their performance; and lead the department to ensure that:

  • Individuals and families are at the center of all we do.
  • We work for individuals and families.
  • We value what individuals and families have to say.
  • We are focused on outcomes that meet individual needs.
  • We will be strong advocates and protect individuals’ rights.

The VPCM will fully support the culture of CDNY through the development of care management staff, continuously directing initiatives and operating procedures, which lead towards enhanced skills and job satisfaction. The VPCM will fully support methods and technology that provide for the highest quality of care management and person-centered services for members. The position is also responsible for ensuring compliance with all state and federal regulations, as well as organization policies. The individual will work in cooperation with other departments, including but not limited to the fiscal department, human resources and quality assurance, to ensure that the organization is well managed in its entirety. Cultural Diversity will be valued, promoted and fully supported.

Care Design New York has regional offices in Albany and Manhattan; this position is based in the Manhattan office. Travel is primarily local during the business day, although some out-of-area and overnight travel will be expected.

Some of the duties of this position include:

  • Supervision and Leadership of: Chief Medical Officer; Assistant VP of Care Management; Regional Directors of
  • Care Management; Director of Health Care Management; Director of Psychology, Director of Training, the Director of Entitlements and Benefits and their respective direct reports.
  • Reviews analysis of activities, cost, operations, metrics, and forecast data to determine progress toward stated goals and objectives and amends direction and strategies as required. Confers with the COO to review achievements and discuss required changes in goals and objectives.
  • Provide formal presentations and represent CDNY in various setting including, clinics, hospitals, IDD provider agencies, schools, and at conferences and other programs and settings.
  • Serve as the expert in the field of Intellectual and Developmental Disabilities, and keep current on developments in the field.

      The successful candidate will possess a Master’s Degree in a related field required along with ten years of experience in the field of IDD. Ten years of prior supervisory experience with five years at the senior management/executive level is preferred.

      For consideration, submit resume to: This email address is being protected from spambots. You need JavaScript enabled to view it. Care Design New York is an Equal Opportunity Employer

Contact Us
Corporate Office Location
8 Southwoods Blvd
1st floor
Albany, NY 12211
(518) 235 -1888

New York City Location
460 West 34th Street
12th floor
New York, NY 10001

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