COVID-19 Vaccine Booster Guidance

As COVID-19 cases continue to rise, the Centers for Disease Control and Prevention (CDC) now recommends the following in relation to COVID-19 vaccines: 

  • New Yorkers 12 years and older who received their Pfizer-BioNTech initial vaccine series at least five months ago are eligible for the Pfizer-BioNTech booster.
  • Children 5-11 years-old with certain immunocompromising conditions who received their Pfizer-BioNTech initial vaccine series at least 28 days ago are eligible for an additional dose of the Pfizer-BioNTech vaccine.
  • New Yorkers 18 years and older who received the Moderna initial vaccine series at least five months ago or the Janssen/Johnson & Johnson COVID-19 vaccine at least two months ago are eligible for a booster dose.

Vaccines and boosters are widely available at pharmacies, local health departments, clinics, Federally Qualified Health Centers, state-run mass vaccination sites, and other locations across the state. More information COVID-19, vaccines, and boosters can be found here.

To schedule an appointment, New York State residents may choose from the following options:

  1. Visit: Booster Doses: Booster Doses | COVID-19 Vaccine (ny.gov)
  2. Text their ZIP code to 438829
  3. Call either 1-833-NYS-4-VAX or 1-800-232-0233. 
  4. In-home vaccination information
  5. Vaccine locator by NYS county

The CDC and NYS websites are regularly updated with the latest COVID-19 information. You may also consult our educational library for new plain language information. Members and families are also encouraged to contact their Care Manager with questions.

Emergency After Hours On-Call


Please only use number for urgent matters that cannot wait until the next business day. 

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days, weekends, and Care Design NY holidays.

Please use our office lines during normal business hours.

Compliance Hotline


This number is to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices

Corporate Office Location
  • 8 Southwoods Blvd, Suite 110
    Albany, NY 12211
  • (518) 235-1888
Contact Us
Care Design NY
Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

Care Design NY provides care coordination throughout New York State, New York City and Long Island. View regional coverage areas.

Primary Numbers
  • Main Corporate Office
    General Inquiries
  • After Hour Emergencies
    (5:00pm - 8:30am & Weekends)
  • Compliance Hotline
    For Concerns or Compliance Issues
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