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COVID-19 Vaccine Booster Guidance

As COVID-19 cases continue to rise, the Centers for Disease Control and Prevention (CDC) now recommends the following in relation to COVID-19 vaccines: 

  • New Yorkers 12 years and older who received their Pfizer-BioNTech initial vaccine series at least five months ago are eligible for the Pfizer-BioNTech booster.
  • Children 5-11 years-old with certain immunocompromising conditions who received their Pfizer-BioNTech initial vaccine series at least 28 days ago are eligible for an additional dose of the Pfizer-BioNTech vaccine.
  • New Yorkers 18 years and older who received the Moderna initial vaccine series at least five months ago or the Janssen/Johnson & Johnson COVID-19 vaccine at least two months ago are eligible for a booster dose.

Vaccines and boosters are widely available at pharmacies, local health departments, clinics, Federally Qualified Health Centers, state-run mass vaccination sites, and other locations across the state. More information COVID-19, vaccines, and boosters can be found here.

To schedule an appointment, New York State residents may choose from the following options:

  1. Visit: Booster Doses: Booster Doses | COVID-19 Vaccine (ny.gov)
  2. Text their ZIP code to 438829
  3. Call either 1-833-NYS-4-VAX or 1-800-232-0233. 
  4. In-home vaccination information
  5. Vaccine locator by NYS county

The CDC and NYS websites are regularly updated with the latest COVID-19 information. You may also consult our educational library for new plain language information. Members and families are also encouraged to contact their Care Manager with questions.

Emergency After Hours On-Call

1-877-855-3673

Please only use number for urgent matters that cannot wait until the next business day. 

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days, weekends, and Care Design NY holidays.

Please use our office lines during normal business hours.

Compliance Hotline

1-877-382-2942

This number is to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices

Corporate Office Location
  • 8 Southwoods Blvd, Suite 110
    Albany, NY 12211
  • (518) 235-1888
Contact Us
Care Design NY
Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

Care Design NY provides care coordination throughout New York State, New York City and Long Island. View regional coverage areas.

Primary Numbers
  • Main Corporate Office
    General Inquiries
    518-235-1888
  • After Hour Emergencies
    (5:00pm - 8:30am & Weekends)
    1-877-855-3673
  • Compliance Hotline
    For Concerns or Compliance Issues
    1-877-382-2942
Who to Contact
Care Design NY BBB Business Review

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