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Individuals & Family

Resources

These resources are available to our community members. Your Care Manager is here to assist you with getting the supports and services you need. 

Acronym Resource Document

Parent to Parent Brochure

What to Expect Document

Parent to Parent NYS Training Document

Self-Direction 101 Presentation



Self-Direction Presentation

Do you have Questions, Suggestions or Feedback?

Providing care management supports and services for Individuals and Families is at the center of everything we do at Care Design NY. Do you have questions, suggestions, or feedback to help us continue to provide you with the very best in care management supports and services?
Please contact Care Design NY Care Management Member support with any feedback, concerns or requests.
Click button to email us

Emergency After Hours On-Call

1-877-855-3673

Please only use number for urgent matters that cannot wait until the next business day. 

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days, weekends, and Care Design NY holidays.

Please use our office lines during normal business hours.

Compliance Hotline

1-877-382-2942

This number is to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices

Corporate Office Location
  • 8 Southwoods Blvd, Suite 110
    Albany, NY 12211
  • (518) 235-1888

Contact Us

Care Design NY

Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

Care Design NY provides care coordination throughout New York State, New York City and Long Island. Click here to view regional coverage areas.

Primary Numbers

  • Main Corporate Office
    General Inquiries
    518-235-1888
  • After Hour Emergencies
    (5:00pm - 8:30am & Weekends)
    1-877-855-3673
  • Compliance Hotline
    For Concerns or Compliance Issues
    1-877-382-2942

Who to Contact?

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