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Megan is the Vice President of Care Management. She oversees intake, medical/healthcare, behavioral health, training, and care management operations ensuring the Care Design NY Care Coordination/Health Home mission is fulfilled. She leads a team consisting of two associate vice-presidents, ten care manager regional directors and approximately 900 care managers, supervisors, and directors.  

This team delivers person-centered care coordination and health home supports and services to 26,000+ members in ten New York State regions spanning from the North Country to Long Island. They work closely with individuals, families, provider agencies, health care organizations and government entities ensuring members’ needs are met so they can live a quality life.  

Megan is instrumental in aligning the Care Management department with the organization’s strategic vision and values and with strict adherence to state and federal regulatory requirements. Her managerial oversight includes the hiring, on-boarding, professional development, and employee retention activities. She ensures key deliverables for care management are achieved through the tracking, collection, and analysis of key performance indicator metrics aligned to the organization’s strategic goals.  

Megan started in the I/DD field as a direct support professional and held a number of positions including quality management at a non-for-profit agency in Capital District. In addition, Megan held Senior Leadership positions at NYS Commission on Quality of Care and OPWDD before coming to Care Design NY.

Megan has a Bachelor of Science from Siena College in Psychology and a Master of Social Work (MSW) from the University at Albany. 

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Emergency After Hours On-Call

1-877-855-3673

Please only use number for urgent matters that cannot wait until the next business day. 

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days, weekends, and Care Design NY holidays.

Please use our office lines during normal business hours.

Compliance Hotline

1-877-382-2942

This number is to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices

Corporate Office Location
  • 8 Southwoods Blvd, Suite 110
    Albany, NY 12211
  • (518) 235-1888
Contact Us
Care Design NY
Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

Care Design NY provides care coordination throughout New York State, New York City and Long Island. View regional coverage areas.

Primary Numbers
  • Main Corporate Office
    General Inquiries
    518-235-1888
  • After Hour Emergencies
    (5:00pm - 8:30am & Weekends)
    1-877-855-3673
  • Compliance Hotline
    For Concerns or Compliance Issues
    1-877-382-2942
Who to Contact
Care Design NY BBB Business Review

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