Individuals & Family

Regional Advisory Boards

Care Design NY has established 4 regional advisory boards and are prepared to expand that number based on the amount of interest we get in each region. The Advisory Boards provide an opportunity for individuals and family members to help steer the development and operation of Care Design NY.

Each board includes people in a variety of different living situations (certified home, with family, independent) and from diverse cultural, religious, and ethnic backgrounds. Advisory Boards meet every other month.

Role of the Advisory Boards in Care Design NY

The Advisory Boards will outline job descriptions for board positions like chairperson and secretary. They will also choose their own members and be responsible for creating and staffing committees as needed.

The key areas of Care Design NY the advisory boards will influence include:

- Hiring, training and evaluating our workforce
- Identifying and establishing quality metrics
- Developing and evaluating systems for communication and information sharing
- Managing community and school outreach
- Addressing regional issues identified

Care Design NY leadership will attend Advisory Board meetings when the agenda warrants their participation, and Advisory Board members may periodically be included in Care Design NY executive staff meetings.

Recruiting Board Members

We are looking for self-advocates and family advocates to join the advisory boards. Anyone in our Care Design NY community is welcome, and encouraged, to participate.

If you are interested, contact:

Director of Individual, Family & Advocate Supports
Danielle Wiltsie
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Do you have Questions, Suggestions or Feedback?

Providing care management supports and services for Individuals and Families is at the center of everything we do at Care Design NY. Do you have questions, suggestions, or feedback to help us continue to provide you with the very best in care management supports and services?

Please contact Care Design NY Care Management Member support with any feedback, concerns or requests.

Member Feedback

Meeting Minutes

Capital District–North Country

Hudson Valley

Board Meeting Summary document thumbnail

NYC

Queens

Long Island

Resources

Care Design NY

Emergency After Hours On-Call

1-877-855-3673

Please only use number for urgent matters that cannot wait until the next business day.

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days and 24 hours per day on weekends and Care Design NY holidays.

Please use our office lines during normal business hours.

Care Design NY

Compliance Hotline

1-877-382-2942

This number is to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices.

Corporate Office Location

8 Southwoods Blvd, Suite 110
Albany, NY 12211
(518) 235-1888

Contact Us

Care Design NY

Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

Care Design NY provides care coordination throughout New York State, New York City and Long Island. Click here to view regional coverage areas.

Primary Numbers

Main Corporate Office
General Inquiries

518-235-1888
After Hour Emergencies
(5:00pm - 8:30am & Weekends)

1-877-855-3673
Compliance Hotline
For Concerns or Compliance Issues

1-877-382-2942

Who to Contact?

For New Members :

Request Services
For Existing Members:

View Regional Contacts
Providers:

Visit our Providers Page