Our Care Management team is committed to helping you lead a fuller life as we serve you professionally and knowledgeably. Please keep this information sheet in a handy place so that you reach us easily
All of the above, plus:
We will return your calls and emails in 24-48 hours, if it is not an emergency. Emergency After-Hours: 1 (877) 855-3673
CDNY Main Office: 8 Southwoods Blvd, Suite 110, Albany, NY 12211 | Phone: (518) 235-1888 | caredesignny.org
The PDF provides fillable fields to record important Care Manager contact information, as well as member information and notes, for your future reference.
Please use our office lines during 8:30 AM - 5:00 PM (ET).
Emergency After Hours: 1-877-855-3673
The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days, weekends, and Care Design NY holidays. Please only use emergency number for urgent matters that cannot wait until the next business day.
Visit the Compliance Program page for information about the Care Design NY Compliance Program and for contact information to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices.
8 Southwoods Blvd
Albany, NY 12211