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Family Forums

The leadership of Care Design NY wants to meet you in person, no matter what region of New York you live in. We recognize the importance of face to face communication, especially when it comes to the coordination of care for you and your loved one.

We are holding Family Forums in every region of our coverage area to bring you the latest information on the transition from medicaid service coordination to care coordination and eventually managed care.

Most importantly,

we want to hear from you in these informal meetings. We want to know what is working for you, and how we can improve.

Presentations

The agenda at our Family Forums is guided by a PowerPoint presentation. The most recent Family Forum presentation is available here.

Family Forum Document Cover
English

2019 Family Forum

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Family Forum Document Cover
Chinese

個人家庭論壇

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Family Forum Document Cover
Korean

개인 가족 포럼

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Handouts

Individuals and Families Document Cover

English

View Document
Individuals and Families Document Cover

Chinese

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Individuals and Families Document Cover

Korean

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Individuals and Families Document Cover

Spanish

View Document

Do you have Questions, Suggestions or Feedback?

Providing care management supports and services for Individuals and Families is at the center of everything we do at Care Design NY. Do you have questions, suggestions, or feedback to help us continue to provide you with the very best in care management supports and services?
Please contact Care Design NY Care Management Member support with any feedback, concerns or requests.
Member Feedback
Click button to email us

Emergency After Hours On-Call

1-877-855-3673

Please only use number for urgent matters that cannot wait until the next business day. 

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days and 24 hours per day on weekends and Care Design NY holidays.

Please use our office lines during normal business hours.

Compliance Hotline

1-877-382-2942

This number is to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices

Corporate Office Location
  • 8 Southwoods Blvd, Suite 110
    Albany, NY 12211
  • (518) 235-1888

Contact Us

Care Design NY

Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

Care Design NY provides care coordination throughout New York State, New York City and Long Island. Click here to view regional coverage areas.

Primary Numbers

  • Main Corporate Office
    General Inquiries
    518-235-1888
  • After Hour Emergencies
    (5:00pm - 8:30am & Weekends)
    1-877-855-3673
  • Compliance Hotline
    For Concerns or Compliance Issues
    1-877-382-2942

Who to Contact?

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