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FAQs About COVID-19 Vaccine Distribution

COVID-19 NYS Vaccine Distribution Information

The COVID-19 vaccine distribution is underway in New York State.  Click here for the interim COVID-19 guidance issued January 5, 2021 and updated January 14, 2021 on the "Week 4" prioritization that expanded vaccinations to the following:  "staff who have direct contact with OPWDD service recipients in “outpatient” settings. At this time, only staff (and not individuals served) are included in this next stage of prioritization. Therefore, beginning January 5, 2021, staff who have routine direct contact with service recipients as part of their work in certified site-based or non-site-based day services (e.g. day habilitation, community habilitation, respite, and employment services), self-direction, or in an Article 16 clinic, are eligible to receive a COVID-19 vaccine as part of the current phase of vaccinations. This includes the following staff: clinical or direct support staff, quality assurance or investigatory staff, and/or administrative staff of those programs who have routine direct contact with or exposure to service recipients. It also includes transportation staff and registered providers or other contract staff for any of the services described above (e.g. substitute direct care staff, contracted clinical staff, or janitorial staff at day programs)."

We are continuing to advocate for individuals with I/DD living in the community and their care managers. Click here for the 1.7.21 advocacy letter.

OPWDD stated that everyone who receives the COVID-19 vaccine will need to complete a consent form. You can find that form and other information concerning the COVID-19 vaccines on the OPWDD website, including plain language materials, a screening check list, the Pfizer-BioNtech and Moderna vaccine fact sheets. Click here to visit the OPWDD website to access this material. Click here for the most current New York State vaccine distribution information.

Starting 1.11.21, New Yorkers in Phase 1b groups are now eligible to receive the vaccine. Click here to see the full list of eligible individuals.  Governor Cuomo stated that due to a limited supply of the COVID vaccine from the federal government, it could take up to 14 weeks for eligible New Yorkers to schedule their vaccine shot.

You are also invited to attend our online meetings where Care Design NY leadership will provide information and answer your most pressing questions.  Please click here to view the online meetings schedule and to register. You may also submit a question and/or topic for the event.

We will post more information and FAQs as they become available, so please bookmark this page and check back.

How to Schedule a COVID-19 Vaccine

Join Us For A Discussion


with Dr. Stephan Deutsch, PHP's Chief Medical Officer

Please join us for a discussion with Dr. Stephan Deutsch, PHP's Chief Medical Officer. We will be sharing the latest information about the COVID-19 vaccines. Topics will include: history of vaccines, how vaccines work, as well as benefits & risks of COVID-19 vaccines. Presentation will conclude with a Question & Answer session.

Prioritizing Vaccinations for Individuals with I/DD

The COVID-19 vaccine distribution has begun in New York State. Pictured is a Care Design NY Member receiving his first vaccine dose. Currently, in NYS, only individuals with I/DD living in congregate settings are eligible for the vaccination.  It’s absolutely critical to prioritize and vaccinate ALL people with I/DD and the professionals that support them for their safety and well-being. There are approximately 80,000 Individuals with I/DD living in NYS communities that need to be prioritized to receive the vaccine.  Please contact your elected official and ask for their support.   Research shows that individuals with I/DD are at greater risk of dying if they contract the COVID virus because of their comorbidities and chronic health conditions.  

Please use these links to identify your elected official and also the Senate and Assembly Chairs for developmental disabilities issues to ask for their support in getting all individuals with I/DD vaccinated in New York State:

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Frequently Asked Questions About COVID-19 Vaccination

The federal government, through Operation Warp Speed, has been working since the pandemic started to make one or more COVID-19 vaccines available as soon as possible.Although CDC does not have a role in developing COVID-19 vaccines, CDC has been working closely with health departments and partners to develop vaccination plans for when a vaccine is available.

What You Need to Know | COVID-19 Vaccination

The first doses of the vaccine will be available to high-risk hospital workers (emergency room workers, ICU staff and Pulmonary Department staff), nursing home residents, nursing home staff, followed by all long-term and congregate care residents and staff, EMS workers and other health care workers.

COVID-19 Resources for Members

Emergency After Hours On-Call

1-877-855-3673

Please only use number for urgent matters that cannot wait until the next business day. 

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days, weekends, and Care Design NY holidays.

Please use our office lines during normal business hours.

Compliance Hotline

1-877-382-2942

This number is to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices

Corporate Office Location
  • 8 Southwoods Blvd, Suite 110
    Albany, NY 12211
  • (518) 235-1888
Contact Us
Care Design NY
Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

Care Design NY provides care coordination throughout New York State, New York City and Long Island. View regional coverage areas.

Primary Numbers
  • Main Corporate Office
    General Inquiries
    518-235-1888
  • After Hour Emergencies
    (5:00pm - 8:30am & Weekends)
    1-877-855-3673
  • Compliance Hotline
    For Concerns or Compliance Issues
    1-877-382-2942
Who to Contact
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