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FAQs About COVID-19 Vaccine Distribution


5.13.21:  Click here to read the Centers for Disease Control and Prevention (CDC) on the endorsement and approved use of the Pfizer COVID-19 vaccine in 12 - through -15-year-old adolescents. We will update this page as new information comes in. Click here to see a list of sites in New York State and which vaccines they are offering

A consent form must be completed to receive the COVID-19 vaccine. You can find that form and other information concerning the COVID-19 vaccines on the OPWDD website, including plain language materials, a screening check list, the Pfizer-BioNtech and Moderna vaccine fact sheets. Click the button below to visit the OPWDD website to access this material. 

You are also invited to attend our online meetings where Care Design NY leadership will provide information and answer your most pressing questions. Click the button below to view the online meetings schedule and to register. You may also submit a question and/or topic for the event.

We will post more information and FAQs as they become available, so please bookmark this page and check back.

Video Series: "Why I Got Vaccinated"

We have begun creating short videos of people in the DD community explaining why they got vaccinated. Please review the videos listed below and share with your social media networks:

Vaccines Bring Hope to
Care Design NY Members


Care Managers have been assisting members identify vaccine clinic locations and schedule their vaccination appointments, including hosting specialized clinics especially tailored for individuals with intellectual and/or developmental disabilities.  The photo gallery below captures the hope, joy, and gratitude Care Design NY members and their families are feeling.

  • Joseph stated at the 3.20 Staten Island clinic after receiving his vaccine, “I got my COVID shot and it was fine.”

  • Deborah from West Hampton Beach got her vaccine and stated, “It feels good to get the shot!”

  • Care Design NY members residing in the Bronx and other NYC boroughs, (18 years and older) are receiving their first shot of the COVID-19 Vaccine at a specialized clinic to meet the needs of individuals with intellectual and/or developmental disabilities (I/DD).

  • Over 100 people, including Care Design NY members, received their COVID-19 vaccine at Saratoga Bridges in Ballston Spa this past Saturday. This specialized clinic tailored for individuals with I/DD was in partnership with Saratoga Bridges, A chapter of The Arc New York, St. Peter's Health Partners, Mohawk Ambulance Service, Helgerson Solutions and the NYSID, Purchasing That Powers Employment. Person-centered care included administering vaccinations curbside and additional support to help alleviate anxiety. Individuals received the Pfizer-BioNTech vaccine allowing older teens (16-years+) to receive their shot. #IGotTheShot

  • Steven is happy to be getting his final dose of the COVID-19 vaccination.  Second dose? Easy!  Steven can't wait to see his friends again with the vaccination keeping him protected from the virus.

  • Tyler and his mother can’t wait to get back to some normalcy in their life. They are thankful for the Care Design NY 3.6.21 COVID-19 Vaccine Clinic and are feeling happy to be on a path to return to the many activities that they have missed over the past year. The vaccination will protect Tyler who has high risks and he is so glad to be protected after this difficult last year!

  • Will was anxious to celebrate his vaccine shot with a photo! There is a big smile behind his mask as Will and his mother share their happiness with the ease of getting the shot and their optimism for a “return to normal” in the near future.

  • Yva attended the vaccine clinic on 3.6.21 with her sister by her side and both were comforted with the smooth and respectful process, the quick pace and the friendly atmosphere. Priscilla stated, “Having Care Design staff reach out to us so we didn’t have to struggle and search to get a vaccine for Yva was great; we didn’t have to experience the horror stories others reported.

  • The vaccination today was “a blessing” says Dennis who already feels safer after his first shot. Dennis and his mother were looking for a place to get the vaccine with no luck. They were so relieved to get the help they needed from their Care Design NY Care Manager. Dennis’s mom, summed it up: this was a “brilliant idea.”

  • Over the last year Carmel reports  getting very good at participating in Zoom. Her days have been full of Yoga, Zumba, Dance and Trivia. However, Carmel misses seeing her friends in person. When Carmel’s Care Manager helped her get an appointment at the Rockland County Clinic she and her mother felt such relief! They are so thankful for the help they received. Their experience at the Clinic was amazing; they reported it being organized, pleasant and “spotless”. Carmel even saw some friends while there! Carmel cannot wait to get back out in the world – there are new babies and an upcoming wedding in the family, and she wants to be sure to be involved!!

  • Christina’s whole world has been shut down during the Pandemic,” stated her mother, “because she will not always wear a mask, she could not do most of the activities that she was used to. It has been difficult for her because she does not understand why she cannot go to her program and go out as usual. We were so grateful to receive a call from Christina’s Care Manager that she was eligible for a vaccine appointment at the Rockland Clinic. “I don’t know where we would be without Care Design NY! Getting the vaccine brought us a ‘wonderful sigh of relief’” Christina and her family are looking forward to getting out of the house and a return to some “normal” activities.

  • “I was very hesitant to get the COVID-19 vaccine and had decided not to pursue it. Although I live alone in my own town house, my mother advocated that I get it because I like to spend time ‘out and about’, so I agreed! I am very thankful for the help of my Care Manager, she was able to assist  to get me on the wait list at the Center for Disability Services. The shot hurt for a second, but I’m grateful to be safer from the virus!

  • This is such a good opportunity for Evan to be vaccinated in a smaller setting, with people who know him, to make sure he could safely get his vaccine.

Thank you to our health care partners 

March 6- Capital Region: Thank you to our partners, SEFCU, St. Peter's Health Partners, NYSID, Mohawk Ambulance Service, and Local Collaborative!  This clinic adds to Capital Region’s Record as Best-Practice Model for NYS.  March 16- Bronx: Partners Health Plan and Community Care Rx.  March 20- Staten Island:  Partners Health Plan and On Your Mark. March 20- Long Island: AHRC Nassau and other community-based partners.

It is so reassuring to have partners help us keep members safe during the COVID-19 pandemic!

COVID-19 Vaccine Clinic Locations

Information on vaccine opportunities is fluid. We will update as new information becomes available.

In-Home COVID-19 Vaccinations

The New York State Department of Health's Office of Insurance Programs in partnership with NYS counties announced in-home COVID-19 vaccinations for individuals who are homebound due to physical limitations, cognitive impairment, other chronic conditions, a lack of transportation, and/or visual impairments, and who do not have access to supports that may help them physically go to an existing vaccination provider. Please consult with your Care Design NY Care Manager if you feel you meet the criteria.  Click on the button below to link to your county's point-of-contact. 

5.28.21: In-home vaccinations expanding to New York residents ages 75 years & older & those all ages with disabilities.  Learn more: nyc.gov/vaccineathome or 1-877-829-4692

“Notify NYC alerts” are in العربية, বাঙালি, 中文, Français, Kreyòl Ayisyen, Italiano, 한국어, Polski, Pусский, Español, اردو or ייִדיש  To learn more about changing preferred language: https://on.nyc.gov/change-language

COVID-19 Vaccination Resources

Vaccination Resource Videos

NYS Office of Mental Health (NYS OMH) has a new educational video in Spanish on the benefits of the COVID-19 vaccine. The video features Ms. Evelyn Mendez and Dr. Roger Beauplan from Pilgrim Psychiatric Center.

Veronica, a Care Design NY member and employee, Individual and Family Liaison, discusses her experience in getting the COVID-19 vaccine.

A special Care Design NY COVID-19 vaccine promotional video.

Roll Up Your Sleeves New York - Why you should get vaccinated.

La senora Evelyn Mendez y el doctor Roger Beauplan de Pilgrim Psychiatric Center han querido compatir con la comunidad hispana sus experiencias depues de tomar la vacuna contra el virus COVID 19.

Dr. Ann Sullivan, Commissioner of the NYS Office of Mental Health (OMH) briefly discusses the COVID-19 vaccine.

How to Schedule a COVID-19 Vaccine

Frequently Asked Questions About COVID-19 Vaccination

The federal government, through Operation Warp Speed, has been working since the pandemic started to make one or more COVID-19 vaccines available as soon as possible.Although CDC does not have a role in developing COVID-19 vaccines, CDC has been working closely with health departments and partners to develop vaccination plans for when a vaccine is available.

What You Need to Know | COVID-19 Vaccination

All individuals 12 years of age and older that reside in the United States are eligible to receive the vaccine. 

While the vaccination process is underway, New Yorkers should continue to wear a mask, social distance, avoid large gatherings and follow all other health guidelines.

Stay up-to-date with breaking news

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Please only use number for urgent matters that cannot wait until the next business day. 

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days, weekends, and Care Design NY holidays.

Please use our office lines during normal business hours.

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This number is to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices

Corporate Office Location
  • 8 Southwoods Blvd, Suite 110
    Albany, NY 12211
  • (518) 235-1888
Contact Us
Care Design NY
Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

Care Design NY provides care coordination throughout New York State, New York City and Long Island. View regional coverage areas.

Primary Numbers
  • Main Corporate Office
    General Inquiries
    518-235-1888
  • After Hour Emergencies
    (5:00pm - 8:30am & Weekends)
    1-877-855-3673
  • Compliance Hotline
    For Concerns or Compliance Issues
    1-877-382-2942
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