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Past Online Meetings & Trainings

Members & Families

CAS Informational Session

Members & Families

Enrollment Info Session

Member and Family Training

Sexual Consent Assessment: All I Need To Know To Prevent Abuse

Training

Understanding Individual Rights & Due Process Options

Past Online Webinar

How to Manage Stress & Mental Health

Presented by
Michelle Israel, LCSW-R
Gordon Collier, LMSW
Tiffany Lamance Douglass, LMHC

Recorded Past Member & Family Meetings


Thursday July 15, 2021 | 11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

Click To View Video


Monday June 28, 2021 | 11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

Click To View Video


Thursday June 3, 2021 | 11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

Click To View Video


Thursday May 6, 2021 | 11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

Click To View Video


Thursday April 15, 2021 | 11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

Click To View Video


Thursday March 4, 2021 | 11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

Click To View Video


Thursday February 11, 2021 | 11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

Click To View Video


Thursday January 28, 2021 | 11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

Click To View Video


Thursday January 14, 2021 | 11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

Click To View Video


Thursday December 17, 2020 | 11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

Click To View Video


Thursday December 3, 2020 | 11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

Click To View Video


Thursday November 12, 2020 | 11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

Click To View Video


Thursday October 29, 2020 | 11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

Click To View Video


Thursday October 15, 2020 | 11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

Click To View Video


Thursday October 1, 2020
11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

English with Closed Captions

Click To View Video

Español con subtítulos cerrados

Haga clic para ver el video

Future Member & Family COVID-19 Online Meetings

Emergency After Hours On-Call

1-877-855-3673

Please only use number for urgent matters that cannot wait until the next business day. 

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days, weekends, and Care Design NY holidays.

Please use our office lines during normal business hours.

Compliance Hotline

1-877-382-2942

This number is to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices

Corporate Office Location
  • 8 Southwoods Blvd, Suite 110
    Albany, NY 12211
  • (518) 235-1888
Contact Us
Care Design NY
Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

Care Design NY provides care coordination throughout New York State, New York City and Long Island. View regional coverage areas.

Primary Numbers
  • Main Corporate Office
    General Inquiries
    518-235-1888
  • After Hour Emergencies
    (5:00pm - 8:30am & Weekends)
    1-877-855-3673
  • Compliance Hotline
    For Concerns or Compliance Issues
    1-877-382-2942
Who to Contact
Care Design NY BBB Business Review

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