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Past Online Meetings & Trainings

Members & Families

CAS Informational Session

Members & Families

Enrollment Info Session

2.3.22 Member and Family Education Session

Current State of COVID-19 Vaccines and Boosters

This is an informative session on COVID-19 with Dr. Stephan Deutsch, Chief Medical Officer, that includes new updates on vaccines, boosters, and regulatory guidance.

Member and Family Training

Sexual Consent Assessment: All I Need To Know To Prevent Abuse

Training

Understanding Individual Rights & Due Process Options

Past Online Webinar

How to Manage Stress & Mental Health

Presented by
Michelle Israel, LCSW-R
Gordon Collier, LMSW
Tiffany Lamance Douglass, LMHC

Recorded Past Member & Family Meetings


Thursday September 22, 2022 | 11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

Click To View Video

Thursday June 9, 2022 | 11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

Click To View Video

Thursday May 12, 2022 | 11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

Click To View Video

Thursday March 17, 2022 | 11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

Click To View Video

Thursday January 20, 2022 | 11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

Click To View Video

Thursday December 16, 2021 | 11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

Click To View Video

Thursday October 14, 2021 | 11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

Click To View Video


Thursday September 23, 2021 | 11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

Click To View Video


Thursday July 15, 2021 | 11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

Click To View Video


Monday June 28, 2021 | 11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

Click To View Video


Thursday June 3, 2021 | 11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

Click To View Video


Thursday May 6, 2021 | 11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

Click To View Video


Thursday April 15, 2021 | 11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

Click To View Video


Thursday March 4, 2021 | 11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

Click To View Video


Thursday February 11, 2021 | 11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

Click To View Video


Thursday January 28, 2021 | 11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

Click To View Video


Thursday January 14, 2021 | 11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

Click To View Video


Thursday December 17, 2020 | 11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

Click To View Video


Thursday December 3, 2020 | 11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

Click To View Video


Thursday November 12, 2020 | 11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

Click To View Video


Thursday October 29, 2020 | 11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

Click To View Video


Thursday October 15, 2020 | 11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

Click To View Video


Thursday October 1, 2020
11:00am – 12:30pm

  • General Overview 
  • Care Design NY Expectations Regarding Care Managers Connecting with Members
  • Care Design NY Staying Connected to Providers
  • Behavioral Health
  • Communications Plan / Mailbox
  • Questions
  • Next Steps

English with Closed Captions

Click To View Video

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Haga clic para ver el video

Future Member & Family COVID-19 Online Meetings

Contact Care Design NY

Please use our office lines during normal business hours.

518-235-1888

Emergency After Hours: 1-877-855-3673

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days, weekends, and Care Design NY holidaysPlease only use emergency number for urgent matters that cannot wait until the next business day. 

Contact Compliance

Visit the Compliance Program page for information about the Care Design NY Compliance Program and for contact information to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices. 

Compliance Program

Contact Us
Care Design NY
Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

Care Design NY provides care coordination throughout New York State, New York City and Long Island. View regional coverage areas.

Primary Numbers
  • Main Corporate Office
    General Inquiries
    518-235-1888
  • After Hour Emergencies
    (5:00pm - 8:30am & Weekends)
    1-877-855-3673
Who to Contact
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