Our care coordination and management services are available in 30 New York State counties, in your primary language, and with a sensitivity to your religious and cultural background. We coordinate disability supports and services, incorporating health and wellness needs.
Your Care Manager has the responsibility to make sure you are supported in all the ways that lead to the healthiest outcomes for you and they take a whole-person approach to understanding your unique needs and how to achieve your desired goals. This means that your needs and preferences are most important and the guiding force behind everything we do.
A Care Manager works with a network of providers to plan and manage the disability services and supports, incorporating health and wellness needs, so members may live a quality life.
Watch the "I AM ASSESSEMENT and LIFE PLAN" video below to better understand how a Care Manager and member work together to understand quality of life goals -- what is important to each individual and where they want support so they may live a quality life.
The "Life Plan" will evolve as person's needs change to ensure desired life goals for optimal physical, mental, and emotional outcomes.
Care Design NY Care Managers are knowledgeable, professional, respectful, and good listeners. Click on the buttons below to learn more on what to expect from a Care Manager and their role in supporting a person's overall wellness.
Care Design NY is a CCO/Health Home. In addition to coordinating disability supports and services, Care Design NY Care Managers incorporate health and wellness needs.
Your Care Manager has the responsibility to make sure you are supported in all the ways that lead to the healthiest outcomes for you and they take a whole-person approach to understanding your unique needs and how to achieve your desired goals.
Your Care Manager will ask about your health related goals! In order for your Care Manager to help you navigate your healthcare needs, they will need to know about any chronic conditions you may have, new medical or behavioral health concerns, and any goals you may have to achieve your best health.
If needed, a Care Manager can:
In July and August of 2019, Care Design NY held managed care focus groups in four regions throughout New York State (NYS), including Long Island, Manhattan, Hudson Valley and Capital District/ North Country. The Focus Groups were facilitated by a neutral third-party contractor.
We invite you to visit our FAQ page to review questions discussed during the Focus Groups along with answers to assist you with information pertaining to managed care.
8 Southwoods Blvd
Albany, NY 12211