Care Design NY is excited to announce the launch of our new text message program. The program will provide members with reminders about health, wellness, and preventive care to better support our members to achieve their best health and quality of life. All members that we have a good cell phone number for will be automatically enrolled into the program.
If you or someone you know is supported by Care Design NY and is not currently enrolled in the text message reminder program, ask your Care Manager for more details.
Please use our office lines during 8:30 AM - 5:00 PM (ET).
Emergency After Hours: 1-877-855-3673
The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days, weekends, and Care Design NY holidays. Please only use emergency number for urgent matters that cannot wait until the next business day.
Visit the Compliance Program page for information about the Care Design NY Compliance Program and for contact information to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices.
8 Southwoods Blvd
Albany, NY 12211