In addition to the coordination of disability services,
Care Design NY members enrolled in Health Home Care Management receive:
Referral to community &
social support services
Being enrolled in Health Home Care Management means that your Care Manager will work with you and your providers to get you the best care to meet your needs and, if needed, advocate on your behalf. In order to support you, your Care Manager needs to access your:
Annual physical, dental and other medical and mental health documents.
Vaccination & other preventive care records.
Appointment dates, as well as all hospital admission and discharge information.
Will conduct an assessment to understand your medical, behavioral, and social needs, which are then incorporated into
your Life Plan.
Has your consent to request health records and access health-related alerts in order to assist in coordinating with your providers, social service agencies, and care givers.
Should receive copies of your health records. These records can come from your providers and/or can be shared with your Care Manager at any time by you or your loved one.
Will provide ongoing outpatient management of your routine medical care and coordinate care across specialists and providers to achieve safer and more effective health outcomes.
Please contact your Care Design NY Care Manager
or the Care Design NY Healthcare Team if you have
CLICK HERE to learn More about NYS Health Homes.
Please use our office lines during 8:30 AM - 5:00 PM (ET).
Emergency After Hours: 1-877-855-3673
The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days, weekends, and Care Design NY holidays. Please only use emergency number for urgent matters that cannot wait until the next business day.
Visit the Compliance Program page for information about the Care Design NY Compliance Program and for contact information to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices.
8 Southwoods Blvd
Albany, NY 12211