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Care Design NY Network Provider Resources

March 22, 2023 Provider Webinar: What is IDD Care Management and What Does It Mean To Me?

This webinar was in collaboration with Partners Health Plan and focused on how Care Management is different when in support of someone with an Intellectual or Developmental Disability (IDD) and the importance of collaboration between IDD Care Managers and the provider community.

PRESENTED BY: Steven Merahn, MD, Medical Director


June 15, 2022 Provider Webinar: Understanding the CCO's Role in Healthcare

This Webinar reviewed and answered questions around the Care Manager's required role in the health care coordination of Care Design NY members, and how providers and Care Managers can collaborate to ensure positive health outcomes for the individuals we support.

Topics Included:

  • The CCO as a Health Home
  • Health Home Requirements
  • The Role and Scope of the CCO Health Home Care Manager
  • Social Determinants of Health
  • How CCOs and Providers Can Collaborate
  • How CCOs Can Support Providers

PRESENTED BY: Danielle Mazza, CDNY Assistant Vice President of Care Management for Upstate NY, Ernie McNutt, CDNY Assistant Vice President of Care Management for Downstate NY, Bridget Virkler, Network Development and Provider Relations Account Manager

February 24, 2022 Provider Webinar in Collaboration with Partners Health Plan:
The Life Plan Process

This webinar reviewed the CDNY & PHP alignment, the Life Plan process, the CDNY and PHP escalation process, and how to ensure effective communication and timely resolution.

Presented by: Megan O’Connor-Hebert, Chief Administrative Officer – CCO/HH and FIDA-IDD, Diane Marrone, Chief of Care Coordination- CCO/HH and FIDA-IDD, Danielle Mazza, CDNY Assistant Vice President of Care Management for Upstate NY, Ernie McNutt, CDNY Assistant Vice President of Care Management for Downstate NY, Natalia McGarry, PHP Assistant Vice President of Care Management, Kim Carroccia, PHP Director of Network Development & Provider Relations, Stephen Schneider PHP Senior Director of Network Development and Provider Relations.

I/DD SUD Training Videos

Helpful Documents

Provider Spotlight

Contact Care Design NY

Please use our office lines during 8:30 AM - 5:00 PM (ET).

518-235-1888

Emergency After Hours: 1-877-855-3673

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days, weekends, and Care Design NY holidaysPlease only use emergency number for urgent matters that cannot wait until the next business day. 

Contact Compliance

Visit the Compliance Program page for information about the Care Design NY Compliance Program and for contact information to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices. 

Compliance Program

Contact Us
Care Design NY
Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

Care Design NY provides care coordination throughout New York State, New York City and Long Island. View regional coverage areas.

Primary Numbers
  • Main Corporate Office
    General Inquiries
    518-235-1888
  • After Hour Emergencies
    (5:00pm - 8:30am & Weekends)
    1-877-855-3673
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