Why become a CDNY Network Provider?

Effective Case Management

The CDNY Mission is to assist individuals with intellectual and/or developmental disabilities
to get the supports and services.

Increased Referrals

CDNY by the Numbers
1,000+ employees
900+ Care Managers
26,000+ individuals served
29 counties

Improved Outcomes

We are proud to be partnering with new providers every day, and are committed to assisting our providers in managing the 26,000 individuals living with intellectual and/or developmental disabilities, and their complex health and wellness needs.

Other Provider Benefits include:
  • Value Based Care – improving outcomes through coordinated services not only improves quality of care for individuals but also bolsters organizations value in a managed care environment. 

  • Best Practices – to offer guidance and education to best support partners in working with individuals with intellectual and/or developmental disabilities training, newsletters, and open forum meetings allow for open communication and learning.

Contact the CDNY Provider Relations

Contact the CDNY Provider Relations team and request more information about becoming a provider in the Care Design NY network

Emergency After Hours On-Call


Please only use number for urgent matters that cannot wait until the next business day. 

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days, weekends, and Care Design NY holidays.

Please use our office lines during normal business hours.

Compliance Hotline


This number is to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices

Corporate Office Location
  • 8 Southwoods Blvd, Suite 110
    Albany, NY 12211
  • (518) 235-1888
Contact Us
Care Design NY
Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

Care Design NY provides care coordination throughout New York State, New York City and Long Island. View regional coverage areas.

Primary Numbers
  • Main Corporate Office
    General Inquiries
  • After Hour Emergencies
    (5:00pm - 8:30am & Weekends)
  • Compliance Hotline
    For Concerns or Compliance Issues
Who to Contact
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