Provider Relations Help

Please submit the form below to contact Provider Relations for assistance or for information about joining the Care Design NY provider network.

Please fill out the form to the best of your ability with as much information as possible. Not all fields may apply to your request.

CDNY Provider Ticket Submission Form
Provider Name
First Name
Last Name
Email
Phone
Subject
Agency / Provider Type
If Provider Type is Other, Please Indicate Below
Counties
Category
Description
Priority
Attachment	Attach files Each of your file(s) can be up to 20MB in size.

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Contact Care Design NY

Please use our office lines during 8:30 AM - 5:00 PM (ET).

518-235-1888

Emergency After Hours: 1-877-855-3673

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days, weekends, and Care Design NY holidays. Please only use emergency number for urgent matters that cannot wait until the next business day.

Contact Compliance

Visit the Compliance Program page for information about the Care Design NY Compliance Program and for contact information to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices.

Compliance Program

Care Design NY

Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

Care Design NY provides care coordination throughout New York State, New York City and Long Island. View regional coverage areas.

Primary Numbers

Main Corporate Office
General Inquiries

518-235-1888
After Hour Emergencies
(5:00pm - 8:30am & Weekends)

1-877-855-3673

Who to Contact

For New Members :

Enroll for Services
For Existing Members:

View Regional Contacts
Providers:

Visit our Providers Page

View Accessibility Statement