Accessibility Statement

Care Design NY is committed to offering a website that is accessible to the widest possible audience, regardless of technology or ability. We aim to comply with Section 508 and WCAG 2.0 accessibility standards up to level AA.

Accessibility Tool

We have also enhanced accessibility on the caredesignny.org website by installing a UserWay accessibility widget. Millions of users with disabilities rely upon UserWay when they visit websites powered by this tool. To access the accessibility widget, please lick on the red graphic icon located in the upper right corner of the website. A UserWay accessibility dropdown box will appear allowing you to select and manage a variety of options including, text size, contrast colors, pausing any animations, and spacing within text adjustment.

We Value Your Feedback

If you have specific questions or concerns about the accessibility of this website or need assistance in using the processes found within this website, please contact us using the “email us” button below. If you do encounter an accessibility issue, please be sure to specify the web page and we will make all reasonable efforts to make that page accessible.

Your Satisfaction is Our Top Priority

We are committed to continuously improving our website to ensure everyone is able to navigate and access information in a timely and efficient manner. Thank you for letting us serve your information needs!

Contact Care Design NY

Please use our office lines during normal business hours.


Emergency After Hours: 1-877-855-3673

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days, weekends, and Care Design NY holidaysPlease only use emergency number for urgent matters that cannot wait until the next business day. 

Contact Compliance

Visit the Compliance Program page for information about the Care Design NY Compliance Program and for contact information to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices. 

Compliance Program

Contact Us
Care Design NY
Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

Care Design NY provides care coordination throughout New York State, New York City and Long Island. View regional coverage areas.

Primary Numbers
  • Main Corporate Office
    General Inquiries
  • After Hour Emergencies
    (5:00pm - 8:30am & Weekends)
Who to Contact
Care Design NY BBB Business Review

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