Care Design NY

Compliance Program

The purpose of Care Design New York's (CDNY) Provider Compliance Program is to assure corporate compliance and promote corporate integrity. It is Care Design New York's commitment to ensure an environment that promotes the highest ethical conduct and compliance with applicable laws, regulations, policies, and procedures. Care Design New York (CDNY) has a Compliance Program aimed at establishing a culture that promotes prevention, detection, and resolution for any misconduct or violation of the Compliance Program. 

Compliance Officer

The Compliance Program includes communication lines to the Compliance Officer that are accessible to all employees, persons associated with Care Design NY, including individuals served and their families and advocates, executives and Board of Manager members, to allow compliance issues to be reported. These communication lines include a method for anonymous reporting. Any compliance issue reported to the Compliance Officer will be taken seriously and investigated. 

Who Can File a Report?

Anyone, may report a suspected violation of the Code of Conduct, Compliance Guidelines, operational policies, any law or regulation, or any other concern to the Compliance Officer.

To File a Report:

By Mail:

Care Design New York
C/O Compliance Officer
8 Southwoods Blvd
Suite 110
Albany, NY 12211
(518) 235 -1888 

By Phone:

Care Design NY also has an Anonymous Compliance Hotline that is accessible 24 hours a day, 7 days a week.


Care Design NY

Emergency After Hours On-Call

1-877-855-3673

Please only use number for urgent matters that cannot wait until the next business day.

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days and 24 hours per day on weekends and Care Design NY holidays.

Please use our office lines during normal business hours.

Care Design NY

Compliance Hotline

1-877-382-2942

This number is to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices.

Corporate Office Location
  • 8 Southwoods Blvd, Suite 110
    Albany, NY 12211
  • (518) 235-1888

Contact Us

Care Design NY

Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

Care Design NY provides care cordination throughout New York State, New York City and Long Island. Click here to view regional coverage areas.

Primary Numbers

  • Main Corporate Office
    General Inquiries
    518-235-1888
  • After Hour Emergencies
    (5:00pm - 8:30am & Weekends)
    1-877-855-3673
  • Compliance Hotline
    For Concerns or Compliance Issues
    1-877-382-2942

Who to Contact?

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