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Emergency Contact

1-877-855-3673
Online Meeting Registration
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    Individuals & Families

    Care Design NY provides care management services to individuals with intellectual and/or developmental disabilities, and we are committed to supporting our members in a person-centered manner.

    Learn more
  • Disability Employment Awareness
    powered by inclusion

    Disability Employment Awareness

    Please join us in elevating awareness on the employment issues facing individuals with disabilities, advocating for their rights in the workplace, and celebrating their enormous contributions to our economy.

    Learn more
  • Two Care Design NY staff members diligently planning
    We're growing

    Join Our Team!

    If you are passionate about providing truly person-centered supports, please visit our careers section to view our current openings and apply online.

    Learn more
  • Public Health News & Resources

    Public Health News & Resources

    Care Coordination Organizations/Health Homes (CCOs/HHs) are committed to the delivery of high-quality comprehensive care coordination.  Care Design NY has developed a strong framework for escalating our involvement to support individuals and families. Stay updated on the 2022 - 2023 Flu Season & other important health news.

    LEARN MORE
  • Inclusion

    Disability Acceptance & Stories That Matter

    Help us build empathy, inclusion, and acceptance by sharing yours or a loved one’s challenges and triumphs in education, community living, employment, and other life-giving pursuits. Stories have a transformative power to allow us to see the world in a different way and walk in another’s shoes. We are committed to empowering individuals and families who live with IDD to live a quality life with proper supports and services. Stories inspire and make us stronger.  Share yours today.

    Read more
  • Two children hugging
    At the center

    Individuals & Families

    Care Design NY provides care management services to individuals with intellectual and/or developmental disabilities, and we are committed to supporting our members in a person-centered manner.

    Learn more
  • disability employment awareness
    powered by inclusion

    Disability Employment Awareness

    Please join us in elevating awareness on the employment issues facing individuals with disabilities, advocating for their rights in the workplace, and celebrating their enormous contributions to our economy.

    Learn more
  • Two Care Design NY staff members diligently planning
    We're growing

    Join Our Team!

    If you are passionate about providing truly person-centered supports, please visit our careers section to view our current openings and apply online.

    Learn more
  • Public Health News & Resources
    Flu Season 2022-23

    Public Health News & Resources

    Care Coordination Organizations/Health Homes (CCOs/HHs) are committed to the delivery of high-quality comprehensive care coordination.  Care Design NY has developed a strong framework for escalating our involvement to support individuals and families during this COVID-19 pandemic and public health crisis.

    LEARN MORE
  • Inclusion

    Disability Acceptance & Stories That Matter

    Help us build empathy, inclusion, and acceptance by sharing yours or a loved one’s challenges and triumphs in education, community living, employment, and other life-giving pursuits. Stories have a transformative power to allow us to see the world in a different way and walk in another’s shoes. We are committed to empowering individuals and families who live with IDD to live a quality life with proper supports and services. Stories inspire and make us stronger.  Share yours today.

     

    Read more
  • CDNY Member Highlight

    Member Employment Stories

    Care Design NY members share their stories describing the diverse experiences of people with disabilities and the employers that are benefiting from the dedication these talented individuals bring to their professional roles. 

    Read More
  • People sitting in auditorium during conference event

    Parent to Parent Webinars

    Need emotional support...someone to talk to when stress, frustration, and tensions are mounting? Better yet if that "someone" is another parent living the experience. Family members Parent to Parent offers a resource to support you!

    Register now
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    Enroll for Services

    Our Enrollment Specialists coordinators provide valuable information for families of people with developmental disabilities, professionals wishing to make a referral for services, and persons with disabilities.

    Enroll for Services

Frequently Asked Questions

We invite you to visit our FAQ page to review questions discussed during the Focus Groups along with answers to assist you with information pertaining to managed care.

Visit our FAQ page

Contact Care Design NY

  • For general inquiries, please contact 518-235-1888 during normal business hours from 8:30am – 5:00pm, Monday – Friday.  
  • After business hours during the week or on the weekends, for EMERGENCY SITUATIONS, please contact our emergency number at 1-877-855-3673.
  • View intake questions and enrollment
  • For information on care management services within a specific county, please consult the Regional Care Management map and the Regional Director contacts.

    We are focused on our mission to assist individuals with I/DD and their families to get the supports and services they need to live a quality life.  

Current News

All Current News & Advocacy

Medical Director Dr. Steven Merahn, MD Featured on ABA Podcast

An amazing podcast, Building Better Businesses in ABA (Applied Behavior Analysis), featured Care Design NY Medical Director, Dr. Steven Merahn, MD.

Learn More

Nutrition Tips for 2023

It’s easy to feel bombarded by the latest healthy eating trend or buzzworthy ingredient. But good nutrition is really about consistently choosing healthy foods and beverages. With healthy eating patterns, it’s possible to enjoy food and beverages that reflect your preferences, cultural traditions, and budgetary considerations.

Learn More

TAKE ACTION: Tell Governor Hochul to Support Fair DSP Wages

Please visit the The Arc of New York advocacy platform to email Governor Hochul and ask her to establish a wage enhancement and an 8.5% Cost -of-Living Adjustment (COLA) in the 2023-2024 NYS Executive Budget. Click here to act.

Learn More

We're Hiring!

We are currently offering hiring bonuses for all new Care Managers. If you are ready to join the best team in New York where your work makes a difference, apply today!

Apply Here

Upcoming Events

Benefits & Entitlements Information Session
Thu, Mar 30th, 2023, 10:00 am
NYU Masters Level Social Work Virtual Job Fair
Fri, Mar 31st, 2023, 10:00 am
Care Design NY New Enrollee Webinar
Thu, Apr 20th, 2023, 11:00 am
Peer Empowerment Group
Thu, Apr 27th, 2023, 6:00 pm
Member & Family Update: Online Meeting
Thu, May 11th, 2023, 11:00 am
Peer Empowerment Group
Thu, May 25th, 2023, 6:00 pm
Member & Family Update: Online Meeting
Thu, Jun 8th, 2023, 11:00 am
Member & Family Update: Online Meeting
Thu, Sep 14th, 2023, 11:00 am
Member & Family Update: Online Meeting
Thu, Nov 9th, 2023, 11:00 am
View events calendar

Are you new to Care Design NY?

Register for a New Enrollee Webinar!

As a newly enrolled Care Design NY member and/or family, we hope that you will join a New Enrollee Webinar! This short webinar presentation is intended to assist in the transition from working with the Enrollment Team to the Care Management Team.   

Learn more

Sign up for News Alerts:

“My Care Manager treats me with respect, sees me as an individual, and doesn’t set limitations on me. Working with her makes me feel like my life has a purpose.”

- VERONICA

          CDNY MEMBER

Do you have Questions, Suggestions or Feedback?

Providing care management supports and services for Individuals and Families is at the center of everything we do at Care Design NY. Do you have questions, suggestions, or feedback to help us continue to provide you with the very best in care management supports and services?
Please contact Care Design NY Care Management Member support with any feedback, concerns or requests.
Member Feedback

Contact Care Design NY

Please use our office lines during 8:30 AM - 5:00 PM (ET).

518-235-1888

Emergency After Hours: 1-877-855-3673

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days, weekends, and Care Design NY holidays. Please only use emergency number for urgent matters that cannot wait until the next business day. 

Contact Compliance

Visit the Compliance Program page for information about the Care Design NY Compliance Program and for contact information to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices. 

Compliance Program

Contact Us
Care Design NY
Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

Care Design NY provides care coordination throughout New York State, New York City and Long Island. View regional coverage areas.

Primary Numbers
  • Main Corporate Office
    General Inquiries
    518-235-1888
  • After Hour Emergencies
    (5:00pm - 8:30am & Weekends)
    1-877-855-3673
Who to Contact
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