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Emergency Contact

1-877-855-3673
Online Meeting Registration
  • Two children hugging
    At the center

    Individuals & Families

    Care Design NY provides care management services to individuals with intellectual and/or developmental disabilities, and we are committed to supporting our members in a person-centered manner.

    Learn more
  • New Years 2022 Image
    January 1, 2022

    Happy New Year!

    Care Design NY wishes you a happy & healthy New Year!

  • Disability Employment Awareness
    powered by inclusion

    Disability Employment Awareness

    Please join us in elevating awareness on the employment issues facing individuals with disabilities, advocating for their rights in the workplace, and celebrating their enormous contributions to our economy.

    Learn more
  • Two Care Design NY staff members diligently planning
    We're growing

    Join Our Team!

    If you are passionate about providing truly person-centered supports, please visit our careers section to view our current openings and apply online.

    Learn more
  • COVID-19 & Flu Resources

    COVID-19 & Flu Resources

    Care Coordination Organizations/Health Homes (CCOs/HHs) are committed to the delivery of high-quality comprehensive care coordination.  Care Design NY has developed a strong framework for escalating our involvement to support individuals and families during this COVID-19 pandemic and public health crisis.

    LEARN MORE
  • Two children hugging
    At the center

    Individuals & Families

    Care Design NY provides care management services to individuals with intellectual and/or developmental disabilities, and we are committed to supporting our members in a person-centered manner.

    Learn more
  • disability employment awareness
    powered by inclusion

    Disability Employment Awareness

    Please join us in elevating awareness on the employment issues facing individuals with disabilities, advocating for their rights in the workplace, and celebrating their enormous contributions to our economy.

    Learn more
  • Two Care Design NY staff members diligently planning
    We're growing

    Join Our Team!

    If you are passionate about providing truly person-centered supports, please visit our careers section to view our current openings and apply online.

    Learn more
  • COVID-19 & Flu Resources

    COVID-19 & Flu Resources

    Care Coordination Organizations/Health Homes (CCOs/HHs) are committed to the delivery of high-quality comprehensive care coordination.  Care Design NY has developed a strong framework for escalating our involvement to support individuals and families during this COVID-19 pandemic and public health crisis.

    LEARN MORE
  • CDNY Member Highlight

    Member Employment Stories

    Care Design NY members share their stories describing the diverse experiences of people with disabilities and the employers that are benefiting from the dedication these talented individuals bring to their professional roles. 

    Read More
  • People sitting in auditorium during conference event

    Parent to Parent Webinars

    Need emotional support...someone to talk to when stress, frustration, and tensions are mounting? Better yet if that "someone" is another parent living the experience. Family members Parent to Parent offers a resource to support you!

    Register now
  • Happy couple

    Enroll for Services

    Our Enrollment Specialists coordinators provide valuable information for families of people with developmental disabilities, professionals wishing to make a referral for services, and persons with disabilities.

    Enroll for Services

Frequently Asked Questions

We invite you to visit our FAQ page to review questions discussed during the Focus Groups along with answers to assist you with information pertaining to managed care.

Visit our FAQ page

COVID-19 Resources

  • COVID-19 & Flu Resources page for up-to-date information and visit the COVID-19 Vaccine Information page to watch a short video with tips on scheduling your vaccination. 
  • Visit the OPWDD website for information on the COVID-19 vaccine including a video, consent form and vaccine plain language materials.
  • Subscribe to Care Design NY news alerts to be notified of Pop-Up Vaccination Clinics (news alert sign-up form below).
COVID-19 Resources page

Contact Care Design NY

  • For general inquiries, please contact 518-235-1888 during normal business hours from 8:30am – 5:00pm, Monday – Friday.  
  • After business hours during the week or on the weekends, for EMERGENCY SITUATIONS, please contact our emergency number at 1-877-855-3673.
  • View intake questions and enrollment
  • For information on care management services within a specific county, please consult the Regional Care Management map and the Regional Director contacts.

    We are focused on our mission to assist individuals with I/DD and their families to get the supports and services they need to live a quality life.  
Current News & Advocacy

Current News

Renewal of COVID-19 Public Health Emergency

On January 14, 2022, the Secretary of Health and Human Services renewed the determination that a public health emergency exists, which went into effect on January 16, 2022.

Learn More

Updated Guidance on COVID-19 Vaccines and Boosters

The Centers for Disease Control and Prevention (CDC) and the New York State Department of Health have new recommendations related to the COVID-19 vaccine and vaccine boosters.

Learn More

We're Hiring!

We are currently offering hiring bonuses for all new Care Managers. If you are ready to join the best team in New York where your work makes a difference, apply today!

Apply Here

Register for Member & Family COVID-19 Updates

See the events calendar below and select the event you would like to attend. Follow the instructions within each of the event details. 

Upcoming Events

View events calendar

Sign up for News Alerts:

“My Care Manager treats me with respect, sees me as an individual, and doesn’t set limitations on me. Working with her makes me feel like my life has a purpose.”

- VERONICA

          CDNY MEMBER

Do you have Questions, Suggestions or Feedback?

Providing care management supports and services for Individuals and Families is at the center of everything we do at Care Design NY. Do you have questions, suggestions, or feedback to help us continue to provide you with the very best in care management supports and services?
Please contact Care Design NY Care Management Member support with any feedback, concerns or requests.
Member Feedback

Emergency After Hours On-Call

1-877-855-3673

Please only use number for urgent matters that cannot wait until the next business day. 

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days, weekends, and Care Design NY holidays.

Please use our office lines during normal business hours.

Compliance Hotline

1-877-382-2942

This number is to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices

Corporate Office Location
  • 8 Southwoods Blvd, Suite 110
    Albany, NY 12211
  • (518) 235-1888
Contact Us
Care Design NY
Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

Care Design NY provides care coordination throughout New York State, New York City and Long Island. View regional coverage areas.

Primary Numbers
  • Main Corporate Office
    General Inquiries
    518-235-1888
  • After Hour Emergencies
    (5:00pm - 8:30am & Weekends)
    1-877-855-3673
  • Compliance Hotline
    For Concerns or Compliance Issues
    1-877-382-2942
Who to Contact
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