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Care Design NY offices will be closed on Monday, May 30, 2022 in observation of Memorial Day.
Emergency Contact

1-877-855-3673
Online Meeting Registration
  • Two children hugging
    At the center

    Individuals & Families

    Care Design NY provides care management services to individuals with intellectual and/or developmental disabilities, and we are committed to supporting our members in a person-centered manner.

    Learn more
  • Disability Employment Awareness
    powered by inclusion

    Disability Employment Awareness

    Please join us in elevating awareness on the employment issues facing individuals with disabilities, advocating for their rights in the workplace, and celebrating their enormous contributions to our economy.

    Learn more
  • Two Care Design NY staff members diligently planning
    We're growing

    Join Our Team!

    If you are passionate about providing truly person-centered supports, please visit our careers section to view our current openings and apply online.

    Learn more
  • COVID-19 & Flu Resources

    COVID-19 & Flu Resources

    Care Coordination Organizations/Health Homes (CCOs/HHs) are committed to the delivery of high-quality comprehensive care coordination.  Care Design NY has developed a strong framework for escalating our involvement to support individuals and families during this COVID-19 pandemic and public health crisis.

    LEARN MORE
  • Inclusion

    Disability Acceptance & Stories That Matter

    Help us build empathy, inclusion, and acceptance by sharing yours or a loved one’s challenges and triumphs in education, community living, employment, and other life-giving pursuits. Stories have a transformative power to allow us to see the world in a different way and walk in another’s shoes. We are committed to empowering individuals and families who live with IDD to live a quality life with proper supports and services. Stories inspire and make us stronger.  Share yours today.

    Read more

  • Mental Health Awareness Month

    May is Mental Health Awareness Month. This May – and throughout the year – let us continue to work together to bring awareness to mental health and substance use challenges. Use your voice to change lives!

    Read more
  • Two children hugging
    At the center

    Individuals & Families

    Care Design NY provides care management services to individuals with intellectual and/or developmental disabilities, and we are committed to supporting our members in a person-centered manner.

    Learn more
  • disability employment awareness
    powered by inclusion

    Disability Employment Awareness

    Please join us in elevating awareness on the employment issues facing individuals with disabilities, advocating for their rights in the workplace, and celebrating their enormous contributions to our economy.

    Learn more
  • Two Care Design NY staff members diligently planning
    We're growing

    Join Our Team!

    If you are passionate about providing truly person-centered supports, please visit our careers section to view our current openings and apply online.

    Learn more
  • COVID-19 & Flu Resources

    COVID-19 & Flu Resources

    Care Coordination Organizations/Health Homes (CCOs/HHs) are committed to the delivery of high-quality comprehensive care coordination.  Care Design NY has developed a strong framework for escalating our involvement to support individuals and families during this COVID-19 pandemic and public health crisis.

    LEARN MORE
  • Inclusion

    Disability Acceptance & Stories That Matter

    Help us build empathy, inclusion, and acceptance by sharing yours or a loved one’s challenges and triumphs in education, community living, employment, and other life-giving pursuits. Stories have a transformative power to allow us to see the world in a different way and walk in another’s shoes. We are committed to empowering individuals and families who live with IDD to live a quality life with proper supports and services. Stories inspire and make us stronger.  Share yours today.

     

    Read more

  • Mental Health Awareness Month

    May is Mental Health Awareness Month. This May – and throughout the year – let us continue to work together to bring awareness to mental health and substance use challenges. Use your voice to change lives!

    Read more
  • CDNY Member Highlight

    Member Employment Stories

    Care Design NY members share their stories describing the diverse experiences of people with disabilities and the employers that are benefiting from the dedication these talented individuals bring to their professional roles. 

    Read More
  • People sitting in auditorium during conference event

    Parent to Parent Webinars

    Need emotional support...someone to talk to when stress, frustration, and tensions are mounting? Better yet if that "someone" is another parent living the experience. Family members Parent to Parent offers a resource to support you!

    Register now
  • Happy couple

    Enroll for Services

    Our Enrollment Specialists coordinators provide valuable information for families of people with developmental disabilities, professionals wishing to make a referral for services, and persons with disabilities.

    Enroll for Services

Frequently Asked Questions

We invite you to visit our FAQ page to review questions discussed during the Focus Groups along with answers to assist you with information pertaining to managed care.

Visit our FAQ page

COVID-19 Resources

COVID-19 Resources page

Contact Care Design NY

  • For general inquiries, please contact 518-235-1888 during normal business hours from 8:30am – 5:00pm, Monday – Friday.  
  • After business hours during the week or on the weekends, for EMERGENCY SITUATIONS, please contact our emergency number at 1-877-855-3673.
  • View intake questions and enrollment
  • For information on care management services within a specific county, please consult the Regional Care Management map and the Regional Director contacts.

    We are focused on our mission to assist individuals with I/DD and their families to get the supports and services they need to live a quality life.  
Current News & Advocacy

Current News

Mental Health Awareness Month

May is Mental Health Awareness Month. This May – and throughout the year – let us continue to work together to bring awareness to mental health and substance use challenges. Use your voice to change lives!

Learn More

New Special Event: Focus Groups

Care Design NY and Partners Health Plan are collaborating and launching a new series of focus groups aimed at the development of sensitivity and competency training to support patients with Intellectual and Developmental Disabilities (IDD) for hospital emergency room staff, physicians, first responders, and other providers.
 
Individuals with IDD and their families have a deeply rooted history in the evolution of systems and supports, and this planning should be no different. In order to gain valuable feedback, there will be four 1-hour sessions.
Learn More & Register

Public Health Emergency Renewed

As a result of the continued consequences of COVID-19 pandemic, Xavier Becerra, Secretary of U.S. Health and Human Services, after consultation with public health officials, renewed effective 4.16.22, the determination that a public health emergency exists and has existed since January 27, 2020, nationwide. 

Learn More

Second Booster Doses for Eligible New Yorkers

The Centers for Disease Control and Prevention (CDC) has authorized a second booster four months after their first booster for people 50 and older; and a second booster 4 months after their first booster for people 12 and older with certain immune deficiencies.

Learn More

We're Hiring!

We are currently offering hiring bonuses for all new Care Managers. If you are ready to join the best team in New York where your work makes a difference, apply today!

Apply Here

Upcoming Events

Upcoming Events

View events calendar

Sign up for News Alerts:

“My Care Manager treats me with respect, sees me as an individual, and doesn’t set limitations on me. Working with her makes me feel like my life has a purpose.”

- VERONICA

          CDNY MEMBER

Do you have Questions, Suggestions or Feedback?

Providing care management supports and services for Individuals and Families is at the center of everything we do at Care Design NY. Do you have questions, suggestions, or feedback to help us continue to provide you with the very best in care management supports and services?
Please contact Care Design NY Care Management Member support with any feedback, concerns or requests.
Member Feedback

Emergency After Hours On-Call

1-877-855-3673

Please only use number for urgent matters that cannot wait until the next business day. 

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days, weekends, and Care Design NY holidays.

Please use our office lines during normal business hours.

Compliance Hotline

1-877-382-2942

This number is to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices.  CLICK HERE for more information about the Care Design NY Compliance Program.

Corporate Office Location
  • 8 Southwoods Blvd, Suite 110
    Albany, NY 12211
  • (518) 235-1888
Contact Us
Care Design NY
Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

Care Design NY provides care coordination throughout New York State, New York City and Long Island. View regional coverage areas.

Primary Numbers
  • Main Corporate Office
    General Inquiries
    518-235-1888
  • After Hour Emergencies
    (5:00pm - 8:30am & Weekends)
    1-877-855-3673
Who to Contact
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