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We stand with our Asian American
& Pacific Islander communities
We will use our voices to stop hate and violence. We urge Congress to pass the COVID-19 hate crime legislation. #StopAsianHate
Announcement
Coronavirus (COVID-19)
IMPORTANT UPDATES:
- Pop-Up Vaccination Clinic for Upstate Care Design NY Members! Saturday, 3.6 @ noon - 5:00 pm, by appointment only, in Albany. Members age 18 years and over are eligible if they live in these counties: Albany, Columbia, Greene, Schenectady, Rensselaer, Saratoga, Warren, or Washington. Contact your Care Design NY Care Manager for more information. Stay tuned for future clinics.
- 3.3.21: Care Design NY Impact Data.
- Individuals with intellectual and/or developmental disabilities (I/DD) in NYS are eligible. Note: must be 16 years-old and older to receive the vaccination. Click here to visit our COVID-19 vaccination FAQ page for more information, download a fact sheet, and watch a short video with tips on scheduling your vaccination. Subscribe to Care Design NY news alerts to be notified of Pop-Up Vaccination Clinics (online sign-up form below).
- Visit the OPWDD website information on the COVID-19 vaccine including a video, consent form and vaccine plain language materials.
We are available and accessible to our members, their families, providers, and any interested parties during this COVID-19 public health emergency. Our COVID-19 Resource Center will help you stay updated. Care management services and supports, along with all other company business, will be provided via phone/ tele- conferencing, email, and video conferencing during this period of time. Our care management staff is in frequent contact with members and you are encouraged to contact your Care Manager with questions. Here is contact information to help you navigate Care Design NY:
- For general inquiries, our office phones will be live, so please contact 518-235-1888 during normal business hours from 8:30am – 5:00pm, Monday – Friday.
- After business hours during the week or on the weekends, for EMERGENCY SITUATIONS, please contact our emergency number at 1-877-855-3673.
- View intake questions and enrollment.
- For information on care management services within a specific county, please consult the Regional Care Management map and the Regional Director contacts.
- View Provider Relations COVID-19 Resources Information & Updates.
- Thank you Direct Support Professionals, for your extraordinary service throughout the COVID-19 crisis!
We are focused on our mission to assist individuals with I/DD to get the supports and services they need to live a quality life.
Upcoming Events
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Eligibility & Enrollment Event
Tue, May 4th, 2021, 5:30 pm -
Member & Family COVID-19 Update: Online Meeting
Thu, May 6th, 2021, 11:00 am -
Eligibility & Enrollment Event
Thu, May 13th, 2021, 11:00 am -
Member & Family COVID-19 Update: Online Meeting
Thu, Jun 3rd, 2021, 11:00 am -
Member & Family COVID-19 Update: Online Meeting
Thu, Jul 15th, 2021, 11:00 am -
Member & Family COVID-19 Update: Online Meeting
Thu, Aug 5th, 2021, 11:00 am
Our Mission
The Care Design NY mission is to assist individuals with intellectual and/or developmental disabilities (I/DD) to get the supports and services they need to live a quality life.
Our Vision
To ensure people with intellectual and/or developmental disabilities (I/DD) enjoy: meaningful relationships with friends, family, and others in their lives; experience personal health and growth; and live in the home of their choice and fully participate in their communities.
Our Values
Compassion: The capacity to appreciate what others think and feel. The recognition of the worth of each person and the treatment of individual rights and preferences with respect, honor, and fairness.
Diversity: The commitment to foster an environment of respect and inclusion for employees, members, families and all stakeholders.
Excellence: The continual emphasis on innovation, increasing knowledge, and delivering the highest quality supports and services.
Honesty: The foundation of which trust is built and truth is communicated.
Our Credo
We are committed to our role as a Care Coordination Organization/Health Home (CCO/HH). We believe each Care Design NY member has the potential to live a quality life through the careful planning and delivery of supports and services that includes medical, behavioral health, community resources, and natural supports.
Our Commitment
Individuals and families are at the center of all we do at Care Design NY. We will assist you, and advocate with and for you, to ensure that you have information and resources to make informed choices in your life.
We will work in partnership with you to achieve the life you desire, ensuring that you have access to the support and services that are needed by providing Health Home Care Management. The Health Home for individuals with intellectual and/or disabilities provides specialized services to coordinate care, combining developmental disability services and supports with health, wellness and behavioral health services.
Frequently Asked Questions
We invite you to visit our FAQ page to review questions discussed during the Focus Groups along with answers to assist you with information pertaining to managed care.
Current News
Register for Member & Family COVID-19 Updates
See the events calendar below and select the event you would like to attend. Follow the instructions within each of the event details.
FAQs About COVID-19 Vaccine Distribution
The COVID-19 vaccine distribution has begun in New York State. It’s absolutely critical to prioritize and vaccinate ALL people with I/DD and the professionals that support them for their safety and well-being.
COVID-19 Resources
The COVID-19 public health crisis is rapidly changing. This information represents the most up to date information we had at the time of publishing. We will update as new information becomes available.
Sign up for News Alerts:
The New York State Office of People with Development Disabilities provides support services directly and throughout a network of not-for-profit agencies to people with intellectual and/or developmental disabilities. Care Coordination Organizations/Health Homes, Care Design NY is one of seven Health Homes in New York State helping individuals with intellectual and/or disabilities (I/DD) and families coordinate and advocate for the services they need and want to live a quality life.
The complete list of intake coordinators can be found on the Request Services page.
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North Country
- Clinton
- Essex
- Franklin
- Fulton
- Hamilton
- St. Lawrence
- Warren
- Washington
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Capital Region
- Albany
- Columbia
- Montgomery
- Rennselaer
- Sarataoga
- Schoharie
- Schenectady
Care Coordination Organization/Health Homes (CCO/HHs) are independent entities that coordinate services and supports for individuals with intellectual and/or developmental disabilities (I/DD). They are regulated by OPWDD to advocate for the needs of individuals.
“My Care Manager treats me with respect, sees me as an individual, and doesn’t set limitations on me. Working with her makes me feel like my life has a purpose.”
CDNY MEMBER
Care Design NY
8 Southwoods Blvd
Suite 110
Albany, NY 12211
