English
Afrikaans
Albanian
Arabic
Armenian
Azerbaijani
Basque
Belarusian
Bulgarian
Catalan
Chinese (Simplified)
Chinese (Traditional)
Croatian
Czech
Danish
Dutch
Estonian
Filipino
Finnish
French
Galician
Georgian
German
Greek
Haitian Creole
Hebrew
Hindi
Hungarian
Icelandic
Indonesian
Irish
Italian
Japanese
Korean
Latvian
Lithuanian
Macedonian
Malay
Maltese
Norwegian
Persian
Polish
Portuguese
Romanian
Russian
Serbian
Slovak
Slovenian
Spanish
Swahili
Swedish
Thai
Turkish
Ukrainian
Urdu
Vietnamese
Welsh
Yiddish
Announcement
Coronavirus (COVID-19)
IMPORTANT UPDATES:
- 12.17.20: OPWDD released updated information on the COVID-19 vaccine including a video, consent form and vaccine plain language materials. Visit the OPWDD website.
- The COVID-19 vaccine distribution has begun in New York State. See letter below with information Care Design NY was given on the prioritization for individuals with I/DD in certified residences. We will post more information as we receive. Please continue to advocate that individuals with I/DD residing in community based settings, as well as the direct care staff and care management staff for these individuals, be given priority when it comes to vaccine distribution.
- Read letters for safety measures from the Individual and Family Advisory Board Advocacy.
- 11.20 Updated Home Visits for Individuals Residing in OPWDD Certified Residential Facilities
- 11.16 OPWDD Health Advisories and Protocols
We are available and accessible to our members, their families, providers, and any interested parties during this COVID-19 public health emergency. Our COVID-19 Resource Center will help you stay updated. Care management services and supports, along with all other company business, will be provided via phone/ tele- conferencing, email, and video conferencing during this period of time. Our care management staff is in frequent contact with members and you are encouraged to contact your Care Manager with questions. Here is contact information to help you navigate Care Design NY:
- For general inquiries, our office phones will be live, so please contact 518-235-1888 during normal business hours from 8:30am – 5:00pm, Monday – Friday.
- After business hours during the week or on the weekends, for EMERGENCY SITUATIONS, please contact our emergency number at 1-877-855-3673.
- View intake questions and enrollment.
- For information on care management services within a specific county, please consult the Regional Care Management map and the Regional Director contacts.
- View Provider Relations COVID-19 Resources Information & Updates.
- Thank you Direct Support Professionals, for your extraordinary service throughout the COVID-19 crisis!
We are focused on our mission to assist individuals with I/DD to get the supports and services they need to live a quality life. While we may be physically distancing at this time, we are committed to staying connected!
Our Mission
The Care Design NY mission is to assist individuals with intellectual and/or developmental disabilities (I/DD) to get the supports and services they need to live a quality life.
Our Vision
To ensure people with intellectual and/or developmental disabilities (I/DD) enjoy: meaningful relationships with friends, family, and other in their lives; experience personal health and growth; and live in the home of their choice and fully participate in their communities.
Our Values
Compassion: The capacity to appreciate what others think and feel. The recognition of the worth of each person and the treatment of individual rights and preferences with respect, honor, and fairness.
Diversity: The commitment to foster an environment of respect and inclusion for employees, members, families and all stakeholders.
Excellence: The continual emphasis on innovation, increasing knowledge, and delivering the highest quality supports and services.
Honesty: The foundation of which trust is built and truth is communicated.
Our Credo
We are committed to our roles as a Care Coordination Organization/Health Home (CCO/HH), and we believe each Care Design NY member has the potential to live a quality life through the careful planning and delivery of physical, mental health, and support from natural supports and community resources.
Our Commitment
Individuals and families are at the center of all we do at Care Design NY. We will assist you, and advocate with and for you, to ensure that you have information and resources to make informed choices in your life.
We will work in partnership with you to achieve the life you desire, ensuring that you have access to the support and services that are needed by providing Health Home Care Management. This newly designed service is a new way to coordinate care, combining developmental disability services and supports with health, wellness and behavioral health services.
Frequently Asked Questions
We invite you to visit our FAQ page to review questions discussed during the Focus Groups along with answers to assist you with information pertaining to managed care.
Current News
Register for Member & Family COVID-19 Updates
See the events calendar below and select the event you would like to attend. Follow the instructions within each of the event details.
FAQs About COVID-19 Vaccine Distribution
The COVID-19 vaccine distribution has begun in New York State. It’s absolutely critical to prioritize and vaccinate ALL people with I/DD and the professionals that support them for their safety and well-being.
Honoring Dr. Martin Luther King Jr.
We invite you to take this opportunity to reflect on the life of Dr. King and the importance of his accomplishments.
Recent Events in Washington, D.C.
To Members and Families on the 1.6.21 events at the U.S. Capitol.
COVID-19 Resources
The COVID-19 public health crisis is rapidly changing. This information represents the most up to date information we had at the time of publishing. We will update as new information becomes available.
Sign up for News Alerts:
The New York State Office of People with Development Disabilities provides support services directly and throughout a network of not-for-profit agencies to people with intellectual and/or developmental disabilities. Care Coordination Organizations such as Care design NY help individuals and families coordinate and advocate for the services they need and want.
The complete list of intake coordinators can be found on the Request Services page.
-
North Country
- Clinton
- Essex
- Franklin
- Fulton
- Hamilton
- St. Lawrence
- Warren
- Washington
-
Capital Region
- Albany
- Columbia
- Montgomery
- Rennselaer
- Sarataoga
- Schoharie
- Schenectady
-
New York City Boroughs
- Manhattan
- Bronx
- Brooklyn
- Queens
- Staten Island
-
Long Island
- Nassau County
- Suffolk County
“My Care Manager treats me with respect, sees me as an individual, and doesn’t set limitations on me. Working with her makes me feel like my life has a purpose.”
CDNY MEMBER
Care Design NY
8 Southwoods Blvd
Suite 110
Albany, NY 12211
