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  • Two children hugging
    At the center

    Individuals & Families

    Care Design NY provides care management services to individuals with intellectual and/or developmental disabilities, and we are committed to supporting our members in a person-centered manner.

  • Disability Employment Awareness
    powered by inclusion

    Disability Employment Awareness

    Please join us in elevating awareness on the employment issues facing individuals with disabilities, advocating for their rights in the workplace, and celebrating their enormous contributions to our economy.

  • Two Care Design NY staff members diligently planning
    We're growing

    Join Our Team!

    If you are passionate about providing truly person-centered supports, please visit our careers section to view our current openings and apply online.

  • COVID-19 & Flu Resources

    COVID-19 & Flu Resources

    Care Coordination Organizations/Health Homes (CCOs/HHs) are committed to the delivery of high-quality comprehensive care coordination.  Care Design NY has developed a strong framework for escalating our involvement to support individuals and families during this COVID-19 pandemic and public health crisis.

  • Inclusion

    Disability Acceptance & Stories That Matter

    Help us build empathy, inclusion, and acceptance by sharing yours or a loved one’s challenges and triumphs in education, community living, employment, and other life-giving pursuits. Stories have a transformative power to allow us to see the world in a different way and walk in another’s shoes. We are committed to empowering individuals and families who live with IDD to live a quality life with proper supports and services. Stories inspire and make us stronger.  Share yours today.

  • Two children hugging
    At the center

    Individuals & Families

    Care Design NY provides care management services to individuals with intellectual and/or developmental disabilities, and we are committed to supporting our members in a person-centered manner.

  • disability employment awareness
    powered by inclusion

    Disability Employment Awareness

    Please join us in elevating awareness on the employment issues facing individuals with disabilities, advocating for their rights in the workplace, and celebrating their enormous contributions to our economy.

  • Two Care Design NY staff members diligently planning
    We're growing

    Join Our Team!

    If you are passionate about providing truly person-centered supports, please visit our careers section to view our current openings and apply online.

  • COVID-19 & Flu Resources

    COVID-19 & Flu Resources

    Care Coordination Organizations/Health Homes (CCOs/HHs) are committed to the delivery of high-quality comprehensive care coordination.  Care Design NY has developed a strong framework for escalating our involvement to support individuals and families during this COVID-19 pandemic and public health crisis.

  • Inclusion

    Disability Acceptance & Stories That Matter

    Help us build empathy, inclusion, and acceptance by sharing yours or a loved one’s challenges and triumphs in education, community living, employment, and other life-giving pursuits. Stories have a transformative power to allow us to see the world in a different way and walk in another’s shoes. We are committed to empowering individuals and families who live with IDD to live a quality life with proper supports and services. Stories inspire and make us stronger.  Share yours today.

     

  • Celebrating the ADA During Disability Pride Month

    On July 26, we celebrate the Americans with Disabilities Act (ADA) 32nd Anniversary and the historic signing of the civil rights law that prohibits discrimination against individuals with disabilities in all areas of public life, including jobs, schools, transportation, as well as private places that are open to the general public. The ADA ensures that people with disabilities have the same rights and opportunities as everyone else.

  • CDNY Member Highlight

    Member Employment Stories

    Care Design NY members share their stories describing the diverse experiences of people with disabilities and the employers that are benefiting from the dedication these talented individuals bring to their professional roles. 

  • People sitting in auditorium during conference event

    Parent to Parent Webinars

    Need emotional support...someone to talk to when stress, frustration, and tensions are mounting? Better yet if that "someone" is another parent living the experience. Family members Parent to Parent offers a resource to support you!

  • Happy couple

    Enroll for Services

    Our Enrollment Specialists coordinators provide valuable information for families of people with developmental disabilities, professionals wishing to make a referral for services, and persons with disabilities.


Frequently Asked Questions

We invite you to visit our FAQ page to review questions discussed during the Focus Groups along with answers to assist you with information pertaining to managed care.

COVID-19 Resources

Contact Care Design NY

  • For general inquiries, please contact 518-235-1888 during normal business hours from 8:30am – 5:00pm, Monday – Friday.  
  • After business hours during the week or on the weekends, for EMERGENCY SITUATIONS, please contact our emergency number at 1-877-855-3673.
  • View intake questions and enrollment
  • For information on care management services within a specific county, please consult the Regional Care Management map and the Regional Director contacts.

    We are focused on our mission to assist individuals with I/DD and their families to get the supports and services they need to live a quality life.  

Current News

Governor Hochul Declares State Disaster Emergency

A State Disaster Emergency in response to the contagious disease outbreak caused by the monkeypox virus was issued. OPWDD issued an Informational Letter (INF) on this new public health concern. Learn more.

OPWDD Updates on Isolation & Face Covering Requirements

The Office for People With Developmental Disabilities (OPWDD) just announced two new updates related to COVID-19 guidance that will take effect immediately. One relates to Isolation/Quarantine for fully vaccinated people who receive OPWDD supports and services. The other relates to masking requirements for staff.

We're Hiring!

We are currently offering hiring bonuses for all new Care Managers. If you are ready to join the best team in New York where your work makes a difference, apply today!

Upcoming Events

Upcoming Events

Sign up for News Alerts:

“My Care Manager treats me with respect, sees me as an individual, and doesn’t set limitations on me. Working with her makes me feel like my life has a purpose.”

- VERONICA

          CDNY MEMBER

Do you have Questions, Suggestions or Feedback?

Providing care management supports and services for Individuals and Families is at the center of everything we do at Care Design NY. Do you have questions, suggestions, or feedback to help us continue to provide you with the very best in care management supports and services?
Please contact Care Design NY Care Management Member support with any feedback, concerns or requests.

Contact Care Design NY

Please use our office lines during normal business hours.

518-235-1888

Emergency After Hours: 1-877-855-3673

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days, weekends, and Care Design NY holidaysPlease only use emergency number for urgent matters that cannot wait until the next business day. 

Contact Compliance

Visit the Compliance Program page for information about the Care Design NY Compliance Program and for contact information to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices. 

Compliance Program

Contact Us
Care Design NY
Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

Care Design NY provides care coordination throughout New York State, New York City and Long Island. View regional coverage areas.

Primary Numbers
  • Main Corporate Office
    General Inquiries
    518-235-1888
  • After Hour Emergencies
    (5:00pm - 8:30am & Weekends)
    1-877-855-3673
Who to Contact
Care Design NY BBB Business Review

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