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Welcome to Care Management Webinar

Welcome to Care Design NY!  We are so glad you have joined us and trusted us to support you. 

As a newly enrolled Care Design NY member and/or family, we hope that you will join a Welcome to Care Management Webinar! This short webinar presentation is intended to assist in the transition from working with the Enrollment Team to the Care Management Team.   

Select a date below to register for a Welcome to Care Management Webinar!

Did you attend a Welcome to Care Management Webinar?

Please take a few moments to complete a Welcome to Care Management Webinar Survey so that we may utilize this information to better communicate the New Enrollee process moving forward.
Welcome to Care Management Webinar Survey

Do you have Questions, Suggestions or Feedback?

Providing care management supports and services for Individuals and Families is at the center of everything we do at Care Design NY. Do you have questions, suggestions, or feedback to help us continue to provide you with the very best in care management supports and services?
Please contact Care Design NY Care Management Member support with any feedback, concerns or requests.
Member Feedback
Use the Member Feedback button above to email us.

Contact Care Design NY

Please use our office lines during 8:30 AM - 5:00 PM (ET).

518-235-1888

Emergency After Hours: 1-877-855-3673

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days, weekends, and Care Design NY holidays. Please only use emergency number for urgent matters that cannot wait until the next business day. 

Contact Compliance

Visit the Compliance Program page for information about the Care Design NY Compliance Program and for contact information to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices. 

Compliance Program

Contact Us
Care Design NY
Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

Care Design NY provides care coordination throughout New York State, New York City and Long Island. View regional coverage areas.

Primary Numbers
  • Main Corporate Office
    General Inquiries
    518-235-1888
  • After Hour Emergencies
    (5:00pm - 8:30am & Weekends)
    1-877-855-3673
Who to Contact
View Accessibility Statement
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