• Care provider and client
    Care Design NY

    Provider Relations

The Purpose of the Network Development and Provider Relations team is to:

  • Collaborate across the organization to ensure continuity of service, engagement and message within the partner community.  
  • Coordinate  with care management and data to  determine  service gaps  in provider network. 
  • Develop  innovative solutions to help support the  mission  and  vision  of Care Design NY, as well as support the agencies and organizations in our network in addressing any concerns or issues that might arise in the delivery of care to a Care Design NY member or with other members of the Care Design NY organization.

Some of the ways that Provider Relations and Network Development strive to assist and support your organization include:  

  • Care Coordination: streamlined communications make it easier for you to access information 
  • Value Based Care: improving outcomes through coordinated services not only improves quality of care for individuals but also bolsters organizations value in a managed care environment   
  • Assistance with Compliance/Regulatory Considerations: our care managers help coordinate follow-up care and work with individuals to comply with provider recommendations   
  • Referrals: as part of an integrated network, care managers will have access to partner organizations for referrals     

Current Provider Resources

Explore resources, trainings, upcoming provider
events and more, just for our CDNY Network
Provider organizations.

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Become A Provider

Would your organization like to increase referrals,
experience effective case management and
improve outcomes?

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Need Help, Questions, Comments?

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Contact Care Design NY Provider Relations team with any feedback, concerns or requests.

Contact Care Design NY

Please use our office lines during 8:30 AM - 5:00 PM (ET).


Emergency After Hours: 1-877-855-3673

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days, weekends, and Care Design NY holidaysPlease only use emergency number for urgent matters that cannot wait until the next business day. 

Contact Compliance

Visit the Compliance Program page for information about the Care Design NY Compliance Program and for contact information to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices. 

Compliance Program

Contact Us
Care Design NY
Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

Care Design NY provides care coordination throughout New York State, New York City and Long Island. View regional coverage areas.

Primary Numbers
  • Main Corporate Office
    General Inquiries
  • After Hour Emergencies
    (5:00pm - 8:30am & Weekends)
Who to Contact
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