Learn more about Care Management services, your healthcare, member and family news & advocacy, how members and families can get involved, and mroe!
Are you new to Care Design NY? Join a Welcome to Care Management Webinar. LEARN MORE!
Learn about Member & Family meetings and trainings, the Care Design NY Advisory Board, and how you can help to guide the development and operation of Care Design NY.
Learn about the CCO/HH's role in Healthcare, public health related news and updates, preventive tips, and more.
Learn more about how Care Design NY Care Managers support members and families.
Providing care management supports and services for Individuals and Families is at the center of everything we do at Care Design NY. Do you have questions, suggestions, or feedback to help us continue to provide you with the very best in care management supports and services?
Please contact Care Design NY Care Management Member support with any feedback, concerns or requests.
Use the Member Feedback button above to email us.
Please use our office lines during 8:30 AM - 5:00 PM (ET).
Emergency After Hours: 1-877-855-3673
The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days, weekends, and Care Design NY holidays. Please only use emergency number for urgent matters that cannot wait until the next business day.
Visit the Compliance Program page for information about the Care Design NY Compliance Program and for contact information to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices.
8 Southwoods Blvd
Albany, NY 12211