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Enroll for

Care Management Services

Care Design NY is a Care Coordination Organization/Health Home (CCO/HH) in New York State specializing in providing care management services to support the unique needs of individuals with intellectual and/or developmental disabilities (I/DD).

Six Core Health Home Services are provided:

  • Comprehensive Care Management
  • Care Coordination and Health Promotion
  • Comprehensive Transitional Care
  • Individual and Family Support
  • Referral to Community and Social Service Supports
  • Use of Health Information Technology

The Care Design NY enrollment specialist provides valuable information for families of people with developmental disabilities, professionals wishing to make a referral for services, and persons with disabilities. You may contact the enrollment specialist in your region (see map below) or click on the "Learn More" button to complete an online form to receive information and/or speak with an enrollment specialist in your region. 

Enroll For Services

Eligible for NYS OPWDD funding + Medicaid Enrollment = CCO Care Management Services

Eligibility & Enrollment Online Info Sessions

Care Design NY is here to help you each step of the way through the enrollment process. Please Join us for a discussion on the process and the role we play in supporting you.

Care Design NY BBB Business Review
Map of New York State counties displaying regional Care Design NY zones

North Country

  • Clinton
  • Essex
  • Franklin
  • St. Lawrence
  • Hamilton
  • Warren
  • Washington
  • Fulton
Enrollment Coordinator

Ashley Provost
(518) 353-6305 x8216
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Capital Region

  • Albany
  • Rensselaer
  • Schenectady
  • Columbia
  • Saratoga
  • Montgomery
  • Schoharie
Enrollment Coordinator

Barbara Kirby
(518) 235-1888 x7078
This email address is being protected from spambots. You need JavaScript enabled to view it.

Upper Hudson Valley

  • Green
  • Ulster
  • Sullivan
  • Orange
  • Dutchess
  • Putnam
Enrollment Coordinator

Jean Dabenigno-Kelly
(845) 253-1201 x6426
This email address is being protected from spambots. You need JavaScript enabled to view it.

Lower Hudson Valley

  • Rockland
  • Westchester
Enrollment Coordinator

Cindy Abreu
(347) 352-4442 x2110
This email address is being protected from spambots. You need JavaScript enabled to view it.

Brooklyn

Enrollment Coordinator

Luz Obando
(347) 227-0817 x3215
This email address is being protected from spambots. You need JavaScript enabled to view it.

Bronx

Enrollment Coordinator

Kelly Rios
(646) 491-6497 x4027
This email address is being protected from spambots. You need JavaScript enabled to view it.

Queens

Enrollment Coordinator

Peter Coleman
(718) 532-4812 x2047
This email address is being protected from spambots. You need JavaScript enabled to view it.

NYC

Enrollment Coordinator

Todd Brilliant
(646) 491-6497 x4050
This email address is being protected from spambots. You need JavaScript enabled to view it.

Staten Island

Enrollment Coordinator

Todd Brilliant
(646) 491-6497 x4050
This email address is being protected from spambots. You need JavaScript enabled to view it.

Long Island

  • Nassau
  • Suffolk
Enrollment Coordinator

Simone Chung
(516) 531-7579 x1448
This email address is being protected from spambots. You need JavaScript enabled to view it.

  • North Country

    • Clinton
    • Essex
    • Franklin
    • St. Lawrence
    • Hamilton
    • Warren
    • Washington
    • Fulton
    Enrollment Coordinator

    Ashley Provost
    (518) 353-6305 x8216
    This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Capital Region

    • Albany
    • Rensselaer
    • Schenectady
    • Columbia
    • Saratoga
    • Montgomery
    • Schoharie
    Enrollment Coordinator

    Barbara Kirby
    (518) 235-1888 x7078
    This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Upper Hudson Valley

    • Green
    • Ulster
    • Sullivan
    • Orange
    • Dutchess
    • Putnam
    Enrollment Coordinator

    Jean Dabenigno-Kelly
    (845) 253-1201 x6426
    This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Lower Hudson Valley

    • Rockland
    • Westchester
    Enrollment Coordinator

    Cindy Abreu
    (347) 352-4442 x2110
    This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Brooklyn

    Enrollment Coordinator

    Luz Obando
    (347) 227-0817 x3215
    This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Bronx

    Enrollment Coordinator

    Kelly Rios
    (646) 491-6497 x4027
    This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Queens

    Enrollment Coordinator

    Peter Coleman
    (718) 532-4812 x2047
    This email address is being protected from spambots. You need JavaScript enabled to view it.

  • NYC

    Enrollment Coordinator

    Todd Brilliant
    (646) 491-6497 x4050
    This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Staten Island

    Enrollment Coordinator

    Todd Brilliant
    (646) 491-6497 x4050
    This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Long Island

    • Nassau
    • Suffolk
    Enrollment Coordinator

    Simone Chung
    (516) 531-7579 x1448
    This email address is being protected from spambots. You need JavaScript enabled to view it.

Click (+) Icons to Expand Map Information

Enrollment Contacts

Director of Enrollment: Dyonie Torres
(646) 491-6497 x4037
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North Country: Ashley Provost
(518) 724-0839
This email address is being protected from spambots. You need JavaScript enabled to view it.

Capital Region: Barbara Kirby
(518) 235-1888 x7078
This email address is being protected from spambots. You need JavaScript enabled to view it.

Upper Hudson Valley: Jean Dabenigno-Kelly
(845) 253-1201 x6426
This email address is being protected from spambots. You need JavaScript enabled to view it.

Lower Hudson Valley: Cindy Abreu
(347) 352-4442 x2110
This email address is being protected from spambots. You need JavaScript enabled to view it.

Brooklyn: Luz Obando
(347) 227-0817 x3215
This email address is being protected from spambots. You need JavaScript enabled to view it. 

Bronx: Kelly Rios
(646) 491-6497 x4027
This email address is being protected from spambots. You need JavaScript enabled to view it.

Queens: Peter Coleman
(718) 532-4812 x2047
This email address is being protected from spambots. You need JavaScript enabled to view it.

NYC/Staten Island: Todd Brilliant
(646) 491-6497 x4050
This email address is being protected from spambots. You need JavaScript enabled to view it.

Long Island: Simone Chung
(516) 531-7579 x1448
This email address is being protected from spambots. You need JavaScript enabled to view it.  

Specialized Enrollment Supports

Care Design NY partners with trusted community agencies such as GHO, CPC and Human Care to provide enrollment services that are not only language-specific but culturally sensitive, so that you can feel comfortable getting the supports you need to live a quality life.

We also work with a translation service to ensure we can guide you through the enrollment process in your native language. Contact the Enrollment Specialist you are working with and/or if you are new to Care Design NY select the specialist in your region to request the inclusion of a translator in your enrollment meeting.

Brooklyn Bilingual Español
Luz Obando (Spanish)
(347) 227-0817 x3125
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General Human Outreach (GHO)
Pat Liu Chang (Chinese & Korean)
(718) 307-6563
This email address is being protected from spambots. You need JavaScript enabled to view it.

Chinese-American Planning Council
Anna Chen (Chinese)
(718) 358-8899 x742
This email address is being protected from spambots. You need JavaScript enabled to view it.

Bronx Bilingual Español
Kelly Rios (Spanish)
(646) 491-6497 x4027
This email address is being protected from spambots. You need JavaScript enabled to view it.

Brooklyn Human Care
Peri Fischer (Yiddish)
(718) 303-9176
This email address is being protected from spambots. You need JavaScript enabled to view it.

Lower Hudson Valley Bilingual Español
Cindy Abreu (Spanish)
(347) 352-4442 x2110
This email address is being protected from spambots. You need JavaScript enabled to view it.

Resources

What to Expect from your Care Manager

OPWDD's Front Door Access to Services Guide

The Front Door process will guide you through the steps involved in finding out if you are eligible for services with the OPWDD, identify your needs, and help you work on a plan for getting those services.

Find a Front Door Information Session Near You

These sessions will give you an understanding of OPWDD's mission and purpose, as well as outline the process of how you can become eligible for OPWDD supports and services, the types of supports and services available and where you can go to get assistance. 

Emergency After Hours On-Call

1-877-855-3673

Please only use number for urgent matters that cannot wait until the next business day. 

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days, weekends, and Care Design NY holidays.

Please use our office lines during normal business hours.

Compliance Hotline

1-877-382-2942

This number is to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices

Corporate Office Location
  • 8 Southwoods Blvd, Suite 110
    Albany, NY 12211
  • (518) 235-1888
Contact Us
Care Design NY
Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

Care Design NY provides care coordination throughout New York State, New York City and Long Island. View regional coverage areas.

Primary Numbers
  • Main Corporate Office
    General Inquiries
    518-235-1888
  • After Hour Emergencies
    (5:00pm - 8:30am & Weekends)
    1-877-855-3673
  • Compliance Hotline
    For Concerns or Compliance Issues
    1-877-382-2942
Who to Contact
Care Design NY BBB Business Review

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