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Care Design NY Enrollment

Care Design NY is a Care Coordination Organization/Health Home (CCO/HH) in New York State specializing in providing care management services to support the unique needs of individuals with intellectual and/or developmental disabilities (I/DD).

Six Core Health Home Services are provided:

  • Comprehensive Care Management
  • Care Coordination and Health Promotion
  • Comprehensive Transitional Care
  • Individual and Family Support
  • Referral to Community and Social Service Supports
  • Use of Health Information Technology

The Care Design NY enrollment specialist provides valuable information for families of people with developmental disabilities, professionals wishing to make a referral for services, and persons with disabilities. You may contact the enrollment specialist in your region (see map below) or click on the "Learn More" button to complete an online form to receive information and/or speak with an enrollment specialist in your region. 

Enroll For Services

Eligible for NYS OPWDD funding + Medicaid Enrollment = CCO Care Management Services

Learn More
Care Design NY BBB Business Review
Map of New York State counties displaying regional Care Design NY zones

North Country

  • Clinton
  • Essex
  • Franklin
  • St. Lawrence
  • Hamilton
  • Fulton.
  • Warren
  • Washington
Enrollment Specialist

Ashley Provost
(518) 353-6305 x8216
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Capital Region

  • Albany
  • Rensselaer
  • Schenectady
  • Columbia
  • Saratoga
  • Montgomery
  • Schoharie
Enrollment Specialist

Erica Garcia
(518) 235-1888 x7078
This email address is being protected from spambots. You need JavaScript enabled to view it.

Upper Hudson Valley

  • Green
  • Ulster
  • Sullivan
  • Orange
  • Dutchess
  • Putnam
Enrollment Specialist

Jean Dabenigno-Kelly
(845) 253-1201 x6426
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Lower Hudson Valley

  • Rockland
  • Westchester
Enrollment Specialist

Evelyn Smith
(845) 253-1201 x6453
This email address is being protected from spambots. You need JavaScript enabled to view it.

Brooklyn

Enrollment Specialist

Luz Obando
(347) 227-0817 x3215
This email address is being protected from spambots. You need JavaScript enabled to view it.

Bronx

Enrollment Specialist

Jessica Espinal
(347) 973-0215 x2171
This email address is being protected from spambots. You need JavaScript enabled to view it.

Queens

Enrollment Specialist

Maria Pache
(718) 532-4812 x2217
This email address is being protected from spambots. You need JavaScript enabled to view it.

Manhattan

Enrollment Specialist

Todd Brilliant
(646) 491-6497 x4050
This email address is being protected from spambots. You need JavaScript enabled to view it.

Staten Island

Enrollment Specialist

Todd Brilliant
(646) 491-6497 x4050
This email address is being protected from spambots. You need JavaScript enabled to view it.

Long Island

  • Nassau
  • Suffolk
Enrollment Specialist

Simone Chung
(631)-983-6632 x1448
This email address is being protected from spambots. You need JavaScript enabled to view it.

  • North Country

    • Clinton
    • Essex
    • Franklin
    • St. Lawrence
    • Hamilton
    • Fulton.
    • Warren
    • Washington
    Enrollment Specialist

    Ashley Provost
    (518) 353-6305 x8216
    This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Capital Region

    • Albany
    • Rensselaer
    • Schenectady
    • Columbia
    • Saratoga
    • Montgomery
    • Schoharie
    Enrollment Specialist

    Erica Garcia
    (518) 235-1888 x7078
    This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Upper Hudson Valley

    • Green
    • Ulster
    • Sullivan
    • Orange
    • Dutchess
    • Putnam
    Enrollment Specialist

    Jean Dabenigno-Kelly
    (845) 253-1201 x6426
    This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Lower Hudson Valley

    • Rockland
    • Westchester
    Enrollment Specialist

    Evelyn Smith
    (845) 253-1201 x6453
    This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Brooklyn

    Enrollment Specialist

    Luz Obando
    (347) 227-0817 x3215
    This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Bronx

    Enrollment Specialist

    Jessica Espinal
    (347) 973-0215 x2171
    This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Queens

    Enrollment Specialist

    Maria Pache
    (718) 532-4812 x2217
    This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Manhattan

    Enrollment Specialist

    Todd Brilliant
    (646) 491-6497 x4050
    This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Staten Island

    Enrollment Specialist

    Todd Brilliant
    (646) 491-6497 x4050
    This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Long Island

    • Nassau
    • Suffolk
    Enrollment Specialist

    Simone Chung
    (631)-983-6632 x1448
    This email address is being protected from spambots. You need JavaScript enabled to view it.

Click (+) Icons to Expand Map Information

Enrollment Contacts

Director of Enrollment: Dyonie Torres
(646) 491-6497 x4037
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Enrollment Supervisor: Kelly Rios
(646) 491-6497 x4027
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North Country: Ashley Provost
(518) 353-6305 x8216
This email address is being protected from spambots. You need JavaScript enabled to view it.

Capital Region: Erica Garcia
(518) 235-1888 x7921
This email address is being protected from spambots. You need JavaScript enabled to view it.

Upper Hudson Valley: Jean Dabenigno-Kelly
(845) 253-1201 x6426
This email address is being protected from spambots. You need JavaScript enabled to view it.

Lower Hudson Valley: Evelyn Smith
(845) 253-1201 x6453
This email address is being protected from spambots. You need JavaScript enabled to view it.

Brooklyn: Luz Obando
(347) 227-0817 x3215
This email address is being protected from spambots. You need JavaScript enabled to view it. 

Bronx: Jessica Espinal
(347) 973-0125 x2171
This email address is being protected from spambots. You need JavaScript enabled to view it.

Queens: Maria Pache
(718) 532-4812 x2217
This email address is being protected from spambots. You need JavaScript enabled to view it.

Manhattan/Staten Island: Todd Brilliant
(646) 491-6497 x4050
This email address is being protected from spambots. You need JavaScript enabled to view it.

Long Island: Simone Chung
(631)-983-6632 x1448
This email address is being protected from spambots. You need JavaScript enabled to view it.  

Specialized Enrollment Supports

Care Design NY partners with trusted community agencies such as GHO, CPC and Human Care to provide enrollment services that are not only language-specific but culturally sensitive, so that you can feel comfortable getting the supports you need to live a quality life.

We also work with a translation service to ensure we can guide you through the enrollment process in your native language. Contact the Enrollment Specialist you are working with and/or if you are new to Care Design NY select the specialist in your region to request the inclusion of a translator in your enrollment meeting.

Brooklyn Bilingual Español
Luz Obando (Spanish)
(347) 227-0817 x3215
This email address is being protected from spambots. You need JavaScript enabled to view it.

Queens Bilingual Español
Maria Pache (Spanish)
(718) 532-4812 x2217
This email address is being protected from spambots. You need JavaScript enabled to view it.

General Human Outreach (GHO)
Pat Liu Chang (Chinese & Korean)
(718) 307-6563
This email address is being protected from spambots. You need JavaScript enabled to view it.

Chinese-American Planning Council
Anna Chen (Chinese)
(718) 358-8899 x742
This email address is being protected from spambots. You need JavaScript enabled to view it.

Bilingual Español
Kelly Rios (Spanish)
(646) 491-6497 x4027
This email address is being protected from spambots. You need JavaScript enabled to view it.

Brooklyn Human Care
Peri Fischer (Yiddish)
(718) 303-9176
This email address is being protected from spambots. You need JavaScript enabled to view it.

Bronx Bilingual Español
Jessica Espinal (Spanish)
(347) 523-8752 x2171
This email address is being protected from spambots. You need JavaScript enabled to view it.

Resources

What to Expect from your Care Manager

View document

OPWDD's Front Door Access to Services Guide

The Front Door process will guide you through the steps involved in finding out if you are eligible for services with the OPWDD, identify your needs, and help you work on a plan for getting those services.

Services Guide

Enrollment Process Checklist

View document

Find a Front Door Information Session Near You

These sessions will give you an understanding of OPWDD's mission and purpose, as well as outline the process of how you can become eligible for OPWDD supports and services, the types of supports and services available and where you can go to get assistance. 

Information Sessions

Contact Care Design NY

Please use our office lines during 8:30 AM - 5:00 PM (ET).

518-235-1888

Emergency After Hours: 1-877-855-3673

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days, weekends, and Care Design NY holidays. Please only use emergency number for urgent matters that cannot wait until the next business day. 

Contact Compliance

Visit the Compliance Program page for information about the Care Design NY Compliance Program and for contact information to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices. 

Compliance Program

Contact Us
Care Design NY
Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

Care Design NY provides care coordination throughout New York State, New York City and Long Island. View regional coverage areas.

Primary Numbers
  • Main Corporate Office
    General Inquiries
    518-235-1888
  • After Hour Emergencies
    (5:00pm - 8:30am & Weekends)
    1-877-855-3673
Who to Contact
View Accessibility Statement
Care Design NY BBB Business Review

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