How to contact

Senior Care Management Leadership

Megan O'Connor-Hebert, MSW

VP of Care Management

Office: (518) 235-1888 x7008
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Danielle Mazza

AVP of Care Management, Upstate

Office: (518) 235-1888 x7009
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Ernie McNutt, MS

AVP of Care Management, Downstate

Office: (646) 491-6497 x4011
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Regions Served in New York State

Select your region below:

Emergency After Hours On-Call

1-877-855-3673

Please only use number for urgent matters that cannot wait until the next business day.

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days, weekends, and Care Design NY holidays.

Please use our office lines during normal business hours.

Compliance Hotline

1-877-382-2942

This number is to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices

Corporate Office Location

8 Southwoods Blvd, Suite 110
Albany, NY 12211
(518) 235-1888

Contact Us

Care Design NY

Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

Care Design NY provides care coordination throughout New York State, New York City and Long Island. Click here to view regional coverage areas.

Primary Numbers

Main Corporate Office
General Inquiries

518-235-1888
After Hour Emergencies
(5:00pm - 8:30am & Weekends)

1-877-855-3673
Compliance Hotline
For Concerns or Compliance Issues

1-877-382-2942

Who to Contact?

For New Members :

Request Services
For Existing Members:

View Regional Contacts
Providers:

Visit our Providers Page

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