WHOLE PERSON-CENTERED CARE:
PHYSICAL, MENTAL, & EMOTIONAL
Care Design NY is a Care Coordination Organization/Health Home for individuals with intellectual and/or developmental disabilities (I/DD).
Our care coordination and management services are available in 30 New York State counties, in your primary language, and with a sensitivity to your religious and cultural background. We coordinate disability supports and services, incorporating health and wellness needs.
Your Care Manager has the responsibility to make sure you are supported in all the ways that lead to the healthiest outcomes for you and they take a whole-person approach to understanding your unique needs and how to achieve your desired goals. This means that your needs and preferences are most important and the guiding force behind everything we do.
A Care Manager works with a network of providers to plan and manage the disability services and supports, incorporating health and wellness needs, so members may live a quality life.
Watch the "I AM ASSESSEMENT and LIFE PLAN" video below to better understand how a Care Manager and member work together to understand quality of life goals -- what is important to each individual and where they want support so they may live a quality life.
The "Life Plan" will evolve as person's needs change to ensure desired life goals for optimal physical, mental, and emotional outcomes.
Care Design NY Care Managers are knowledgeable, professional, respectful, and good listeners. Click on the buttons below to learn more on what to expect from a Care Manager and their role in supporting a person's overall wellness.
MEMBER SATISFACTION IS OUR TOP PRIORITY
The Care Design NY team is assessing experiences of individuals who receive I/DD Health Home services from us through a confidential survey.
Right and Responsibilities of
Persons Receiving Services
Person Centered
Planning Notice
ADA Rights & Reasonable
Accommodations
OPWDD:
Learning About Incidents
Grievance Process
for Individuals
What You Need to Know
About Incidents