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We'd love to hear from you!

We want to hear from you.
If you have questions, concerns or are looking for more information, please call us at (518) 235-1888 or complete the form below.

CURRENT MEMBER AND FAMILIES: Do you have a question about, or looking for assistance for, a current Care Design NY member.  Please use the form below to contact the Member Relations Team directly.

Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

New York City Location

2500 Halsey Street,
Bronx, NY 10461

Do you have Questions, Suggestions or Feedback?

Providing care management supports and services for Individuals and Families is at the center of everything we do at Care Design NY. Do you have questions, suggestions, or feedback to help us continue to provide you with the very best in care management supports and services?

Please contact Care Design NY Care Management Member support with any feedback, concerns or requests.

Member Feedback

Contact Care Design NY

Please use our office lines during normal business hours.

518-235-1888

Emergency After Hours: 1-877-855-3673

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days, weekends, and Care Design NY holidays. Please only use emergency number for urgent matters that cannot wait until the next business day. 

Contact Compliance

Visit the Compliance Program page for information about the Care Design NY Compliance Program and for contact information to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices. 

Compliance Program

Contact Us
Care Design NY
Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

Care Design NY provides care coordination throughout New York State, New York City and Long Island. View regional coverage areas.

Primary Numbers
  • Main Corporate Office
    General Inquiries
    518-235-1888
  • After Hour Emergencies
    (5:00pm - 8:30am & Weekends)
    1-877-855-3673
Who to Contact
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