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    Care Design NY

    What's Happening

    News, Updates, Events

Current News

Black Lives Matter

A Letter from Care Design NY CEO, James Moran

To Members and Families on inclusion and diversity and eliminating inequality, injustice, and disparities for minority groups in our community.

Health Literacy Month

October is Health Literacy Month, a time when health literacy advocates around the world promote the importance of making health information understandable.  “Health literacy is a shared responsibility between patients and providers. Each must communicate in ways the other can understand.” — Helen Osborne, M.Ed., OTR/L, President of Health Literacy Consulting, Founder of Health Literacy Month.


Online Meetings

Member & Family COVID-19 Update

Note:  Please register to attend these special updates via an online Team meetings, video conference. Please provide your first and last name, email address, your Care Manager, if applicable, in the online registration form. We will email you an invitation to join the meeting.  Since our online meetings are recorded, once you register, you will receive an email with our media consent authorization.  If you choose to confirm, you will receive a 2nd email with the call-in instructions.   If you have questions, please email: This email address is being protected from spambots. You need JavaScript enabled to view it.


I AM Assessment & Life Plan Overview (Video)

How To Register:

See the events calendar below and select the event you would like to attend. Follow the instructions within each of the event details.


What's Happening Outside of Care Design NY

Emergency After Hours On-Call

1-877-855-3673

Please only use number for urgent matters that cannot wait until the next business day. 

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days, weekends, and Care Design NY holidays.

Please use our office lines during normal business hours.

Compliance Hotline

1-877-382-2942

This number is to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices

Corporate Office Location
  • 8 Southwoods Blvd, Suite 110
    Albany, NY 12211
  • (518) 235-1888

Contact Us

Care Design NY

Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

Care Design NY provides care coordination throughout New York State, New York City and Long Island. Click here to view regional coverage areas.

Primary Numbers

  • Main Corporate Office
    General Inquiries
    518-235-1888
  • After Hour Emergencies
    (5:00pm - 8:30am & Weekends)
    1-877-855-3673
  • Compliance Hotline
    For Concerns or Compliance Issues
    1-877-382-2942

Who to Contact?

Click here to view Accessibility Statement

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