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  • People sitting in auditorium
    Care Design NY

    What's Happening

    News, Updates, Events

Online Meetings

Member & Family COVID-19 Update

Note:  Please register to attend these special updates via an online Team meetings, video conference. Please provide your first and last name, email address, your Care Manager, if applicable, in the online registration form. We will email you an invitation to join the meeting.  Since our online meetings are recorded, once you register, you will receive an email with our media consent authorization.  If you choose to confirm, you will receive a 2nd email with the call-in instructions.   If you have questions, please email: This email address is being protected from spambots. You need JavaScript enabled to view it.

How to Join a Teams Meeting

Online Meetings

Advisory Board Meetings

Capital Region / North Country May 29th 1–2pm, click here.

I AM Assessment & The Life Plan

Current News

A revised draft of New York State Medicaid Managed Care Organization I/DD System Transformation Requirements and Standards to Serve Individuals with Intellectual and/or Developmental Disabilities in Specialized I/DD Plans.

Read more

How To Register:

See the events calendar below and select the event you would like to attend. Follow the instructions within each of the event details.

Upcoming Events

See Events Calendar

Upcoming Webinars

Parent to Parent of NYS

Need emotional support...someone to talk to when stress, frustration, and tensions are mounting? Better yet if that "someone" is another parent living the experience. Family members Parent to Parent offers a resource to support you!

Remote support during COVID-19 to ensure no parent or family caregiver feels alone by providing information and referral, facilitating Parent Matches and conducting trainings. Parent Group meetings are being conducted online. Learn more by clicking here.

Text4Caregiver
Free text messaging program which provides stress management and well-being prompts for caregivers. 
Sign-up for Text4Caregivers: English
Sign-up for Text4Caregivers: Spanish

Parent to Parent NYS Contact information:
Phone: Find a Regional Office Coordinator by clicking here.
Note: Staten Island and Hudson Valley: call 1-800-305-8817 (or anyone needing assistance being connected to a Regional Coordinator.

Register for webinars

Emergency After Hours On-Call

1-877-855-3673

Please only use number for urgent matters that cannot wait until the next business day. 

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days and 24 hours per day on weekends and Care Design NY holidays.

Please use our office lines during normal business hours.

Compliance Hotline

1-877-382-2942

This number is to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices

Corporate Office Location
  • 8 Southwoods Blvd, Suite 110
    Albany, NY 12211
  • (518) 235-1888

Contact Us

Care Design NY

Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

Care Design NY provides care coordination throughout New York State, New York City and Long Island. Click here to view regional coverage areas.

Primary Numbers

  • Main Corporate Office
    General Inquiries
    518-235-1888
  • After Hour Emergencies
    (5:00pm - 8:30am & Weekends)
    1-877-855-3673
  • Compliance Hotline
    For Concerns or Compliance Issues
    1-877-382-2942

Who to Contact?

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