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    Care Design NY

    What's Happening

    News, Updates, Events

Member & Family COVID-19 Update:
Online Meetings

Please register to attend these special updates via a meetings, video conference. Provide your first and last name, email address, your Care Manager, if applicable in the online registration form. We will email you an invitation to join the meeting. If you have questions, please email: This email address is being protected from spambots. You need JavaScript enabled to view it.


Individuals & Families 2020 Events

I AM Interview & Life Plan

Information Session: 6pm - 8pm (see locations below)

You will learn how to prepare for your I AM Interview and Life Plan meeting.

Topics at the information session will include:

  • What to expect from your Care Design NY Care Manager during the interview and planning meetings?
  • Who will attend the meetings and what information will be discussed?
  • How your answers to I AM creates your unique Life Plan
  • Questions & Answers

Options in your region includes:

  • Bronx

    Wednesday, April 29

This event is a resource sharing series for Care Design NY Individuals & Families


Special Education Family Sessions

Family Session: 6pm - 8pm

This family session will focus on giving parents of children with disabilities the tips and tools needed to help prepare for their child’s upcoming Annual Review/CSE meeting.

Participants will also be guided through all sections of the Individualized Education Program (IEP) to gain a better understanding of how they relate to the CSE meeting.

Options in your region includes:

  • Plattsburgh

    Thursday, April 9

  • Hawthorne

    Tuesday, April 21

  • Hopewell Junction

    Wednesday, May 20

How To Register:

See the events calendar below and select the event you would like to attend. Follow the instructions within each of the event details.

Upcoming Webinars

Parent to Parent of New York State builds a supportive network of families to reduce isolation and empower those who care for people with developmental disabilities or special healthcare needs to navigate and influence service systems and make informed decisions. 

Join Parent to Parent of New York State for our day and evening webinar's for March 2020 and check out our resources. 

Supporting Families Affected by COVID-19 Pandemic

In this webinar, Drs. Joy Osofsky and Gerard Costa will address the impact of the changes in our world and personal lives brought about by COVID-19. Special attention will be given to the ways in which infants, toddlers and preschoolers are affected when their usual routines are disrupted and their ability to manage stress and stay regulated are compromised.  

THURSDAY APRIL 2 AT 12-1PM

Current News

A revised draft of New York State Medicaid Managed Care Organization I/DD System Transformation Requirements and Standards to Serve Individuals with Intellectual and/or Developmental Disabilities in Specialized I/DD Plans 


Care Design NY

Emergency After Hours On-Call

1-877-855-3673

Please only use number for urgent matters that cannot wait until the next business day.

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days and 24 hours per day on weekends and Care Design NY holidays.

Please use our office lines during normal business hours.

Care Design NY

Compliance Hotline

1-877-382-2942

This number is to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices.

Corporate Office Location
  • 8 Southwoods Blvd, Suite 110
    Albany, NY 12211
  • (518) 235-1888

Contact Us

Care Design NY

Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

Care Design NY provides care coordination throughout New York State, New York City and Long Island. Click here to view regional coverage areas.

Primary Numbers

  • Main Corporate Office
    General Inquiries
    518-235-1888
  • After Hour Emergencies
    (5:00pm - 8:30am & Weekends)
    1-877-855-3673
  • Compliance Hotline
    For Concerns or Compliance Issues
    1-877-382-2942

Who to Contact?

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