• Public Health News & Resources

    Care Coordination Organizations/Health Homes (CCOs/HHs) are committed to the delivery of high-quality comprehensive care coordination.  Care Design NY has developed a strong framework for escalating our involvement to support individuals and families. Care Design NY continues to work in collaboration with OPWDD providers, medical providers, mental health providers and community resources, to ensure all members receive needed supports, services and resources necessary to maintain health and well-being. Risk level assessment is an essential component of comprehensive care coordination.

Public Health News & Updates

Nutrition Tips for 2023

It’s easy to feel bombarded by the latest healthy eating trend or buzzworthy ingredient. But good nutrition is really about consistently choosing healthy foods and beverages. With healthy eating patterns, it’s possible to enjoy food and beverages that reflect your preferences, cultural traditions, and budgetary considerations.

Diabetes Awareness

November is National Diabetes Awareness Month. Diabetes is a disease that affects how your body turns food into energy. A lot of what you eat turns into sugar (glucose) and goes into your blood. The biggest health risks of diabetes are associated with high blood sugar, which can increase the likelihood of blood clots and impaired blood flow by making cells sticky and blood vessels stiff.  

Making deliberate food choices and scheduling any activities that get you moving are healthy measures to take if you diabetes.

2022 - 2023 Flu Season Preventive Tips

Common Flu symptoms include fever, chills, cough, sore throat, runny or stuffy nose, muscle or body aches, headaches, fatigue, vomiting and diarrhea. Complications from the Flu can affect your heart, brain, kidneys, and lungs, causing respiratory and kidney failure. Annually the flu has been estimated to kill between 25,000 to 60,000 people per year, affecting certain groups of people worse than others. People 65 and older; people with heart disease, stroke, asthma, diabetes, cancer, pregnant women, young children, people with obesity, people with HIV and AIDs and people with disabilities. You can reduce your risk of getting a severe case of the flu. The best protection is a vaccine that can prevent the disease or lessen its severity. You can even safely get both vaccines on the same day. We know that the Flu vaccine is more effective if people are vaccinated earlier in the Flu season. In both adults and children, it has been shown that once vaccinated, even if you get the flu, the severity of the disease is significantly decreased. Contact your Care Manager if you need assistance.


Renewal of COVID-19 Public Health Emergency & NYS Executive Order to protect against polio

On October 13, 2022, the Secretary of Health and Human Services renewed the determination that a public health emergency exists through January 31, 2023. On a New York State level, the Executive Order intended to maximize resources available to protect New Yorkers against polio was extended through November 8, 2022: click here to learn more.

Monkeypox Virus: Informational Letter Released By OPWDD

Governor Hochul issued an Executive Order declaring a State Disaster Emergency in response to the contagious disease outbreak caused by the monkeypox virus. An Informational Letter (INF) was released by OPWDD on this new public health concern.

OPWDD Updates on Isolation & Face Covering Requirements

The Office for People With Developmental Disabilities (OPWDD) just announced two new updates related to COVID-19 guidance that will take effect immediately. One relates to Isolation/Quarantine for fully vaccinated people who receive OPWDD supports and services. The other relates to masking requirements for staff.

Second Booster Doses for Eligible New Yorkers

The Centers for Disease Control and Prevention (CDC) has authorized a second booster four months after their first booster for people 50 and older; and a second booster 4 months after their first booster for people 12 and older with certain immune deficiencies.

Information on How to Use At-Home COVID-19 Test Kits in Multiple Languages

Updated COVID-19 Vaccine and Booster Guidance

1.18.22 - As COVID-19 cases continue to rise, the Centers for Disease Control and Prevention (CDC) now recommends the following in relation to COVID-19 vaccines: 

COVID-19 Resources and Education

Important Hospitalization Documents and Resources

While we hope that you will not need the hospitalization documents, we want you to be prepared prior to seeking medical attention and ensure proper communication protocol is followed for a patient with IDD on his/her needs and wishes. Please use the buttons below to view/download: (1) a fillable disability form for you to complete and keep with your important papers should you have to go to the Emergency Room or hospital (2) the NYS Department of Health hospital guidance permitting a support person for a patient with I/DD to be at their bedside. (3 & 4) a script and other important important information that our friends at SANYS prepared.

Questions?  Contact your Care Manager.

Contact Care Design NY

Please use our office lines during 8:30 AM - 5:00 PM (ET).


Emergency After Hours: 1-877-855-3673

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days, weekends, and Care Design NY holidaysPlease only use emergency number for urgent matters that cannot wait until the next business day. 

Contact Compliance

Visit the Compliance Program page for information about the Care Design NY Compliance Program and for contact information to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices. 

Compliance Program

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Care Design NY
Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

Care Design NY provides care coordination throughout New York State, New York City and Long Island. View regional coverage areas.

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