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  • Public Health News & Resources

    Care Coordination Organizations/Health Homes (CCOs/HHs) are committed to the delivery of high-quality comprehensive care coordination.  Care Design NY has developed a strong framework for escalating our involvement to support individuals and families during the COVID-19 pandemic and other public health crisis. Care Design NY continues to work in collaboration with OPWDD providers, medical providers, mental health providers and community resources, to ensure all members receive needed supports, services and resources necessary to maintain health and well-being. Risk level assessment and the support/service needed are an essential component of comprehensive care coordination.


Public Health News & Updates

Monkeypox Virus: Informational Letter Released By OPWDD

Governor Hochul issued an Executive Order declaring a State Disaster Emergency in response to the contagious disease outbreak caused by the monkeypox virus. An Informational Letter (INF) was released by OPWDD on this new public health concern.

OPWDD Updates on Isolation & Face Covering Requirements

The Office for People With Developmental Disabilities (OPWDD) just announced two new updates related to COVID-19 guidance that will take effect immediately. One relates to Isolation/Quarantine for fully vaccinated people who receive OPWDD supports and services. The other relates to masking requirements for staff.

Second Booster Doses for Eligible New Yorkers

The Centers for Disease Control and Prevention (CDC) has authorized a second booster four months after their first booster for people 50 and older; and a second booster 4 months after their first booster for people 12 and older with certain immune deficiencies.

Information on How to Use At-Home COVID-19 Test Kits in Multiple Languages

Renewal of COVID-19 Public Health Emergency

On January 14, 2022, the Secretary of Health and Human Services renewed the determination that a public health emergency exists, which went into effect on January 16, 2022.

Updated COVID-19 Vaccine and Booster Guidance

1.18.22 - As COVID-19 cases continue to rise, the Centers for Disease Control and Prevention (CDC) now recommends the following in relation to COVID-19 vaccines: 

Important Hospitalization Documents and Resources

While we hope that you will not need the hospitalization documents, we want you to be prepared prior to seeking medical attention and ensure proper communication protocol is followed for a patient with IDD on his/her needs and wishes. Please use the buttons below to view/download: (1) a fillable disability form for you to complete and keep with your important papers should you have to go to the Emergency Room or hospital (2) the NYS Department of Health hospital guidance permitting a support person for a patient with I/DD to be at their bedside. (3 & 4) a script and other important important information that our friends at SANYS prepared.

Questions?  Contact your Care Manager.

Contact Care Design NY

Please use our office lines during normal business hours.

518-235-1888

Emergency After Hours: 1-877-855-3673

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days, weekends, and Care Design NY holidaysPlease only use emergency number for urgent matters that cannot wait until the next business day. 

Contact Compliance

Visit the Compliance Program page for information about the Care Design NY Compliance Program and for contact information to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices. 

Compliance Program

Contact Us
Care Design NY
Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

Care Design NY provides care coordination throughout New York State, New York City and Long Island. View regional coverage areas.

Primary Numbers
  • Main Corporate Office
    General Inquiries
    518-235-1888
  • After Hour Emergencies
    (5:00pm - 8:30am & Weekends)
    1-877-855-3673
Who to Contact
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