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Other Resources and Events

Parent to Parent of NYS

Need emotional support...someone to talk to when stress, frustration, and tensions are mounting? Better yet if that "someone" is another parent living the experience. Family members Parent to Parent offers a resource to support you!

Remote support during COVID-19 to ensure no parent or family caregiver feels alone by providing information and referral, facilitating Parent Matches and conducting trainings. Parent Group meetings are being conducted online. 


Parent to Parent NYS Contact Information
Phone: Find a Regional Office Coordinator 

Staten Island and Hudson Valley: Call 1-800-305-8817 (or anyone needing assistance being connected to a Regional Coordinator.)

Text4Caregiver
Free text messaging program which provides stress management and well-being prompts for caregivers. 

Sign-up for Text4Caregivers: English

Sign-up for Text4Caregivers: Spanish

ProActive Caring

Check out all of the great online resources for caregivers of individuals with disabilities from ProActive Caring:

Emergency After Hours On-Call

1-877-855-3673

Please only use number for urgent matters that cannot wait until the next business day. 

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days, weekends, and Care Design NY holidays.

Please use our office lines during normal business hours.

Compliance Hotline

1-877-382-2942

This number is to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices

Corporate Office Location
  • 8 Southwoods Blvd, Suite 110
    Albany, NY 12211
  • (518) 235-1888
Contact Us
Care Design NY
Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

Care Design NY provides care coordination throughout New York State, New York City and Long Island. View regional coverage areas.

Primary Numbers
  • Main Corporate Office
    General Inquiries
    518-235-1888
  • After Hour Emergencies
    (5:00pm - 8:30am & Weekends)
    1-877-855-3673
  • Compliance Hotline
    For Concerns or Compliance Issues
    1-877-382-2942
Who to Contact
Care Design NY BBB Business Review

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