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  • Diversity, Equity, and Inclusion (DEI)

Valuing Diversity & Inclusion

At Care Design NY, we live our commitment to foster an environment of respect and inclusion for all employees, members, families, and all stakeholders. That’s why we have a DEI Department overseen by a Chief Diversity, Equity, and Inclusion Officer to ensure the organizational strategy contributes to a workplace culture of belonging.

Analyzing the employee and member journeys through a lens of inclusion, gathering direct employee and member input, and keeping up to date with trends and best practices all inform a robust action plan to support ongoing initiatives. Those initiatives cover diversity recruiting, employee education, enhanced policies and procedures, community outreach, and more. Click the video to see the many ways valuing diversity and inclusion contributes to a positive environment where all employees can thrive.

Join a diverse team of over 1000 professionals dedicated to one thing: helping individuals with Intellectual and/or Developmental Disabilities live their best lives.

DEI Council and Steering Committee

Care Design NY has a DEI Council and Steering Committee comprised of passionate employees at every level who volunteer their time to support increased organizational DEI maturity.

With an overall goal of building an environment that acknowledges and celebrates cultural aspects and diverse identities within the workforce—empowering voice and choice—the intent is to:

  • Attain unity and transparency throughout the organization;
  • Nourish innovation across the workforce; and,
  • Increase connections with employees, members, families, and the communities we serve.

Emergency After Hours On-Call

1-877-855-3673

Please only use number for urgent matters that cannot wait until the next business day. 

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days, weekends, and Care Design NY holidays.

Please use our office lines during normal business hours.

Compliance Hotline

1-877-382-2942

This number is to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices.  CLICK HERE for more information about the Care Design NY Compliance Program.

Corporate Office Location
  • 8 Southwoods Blvd, Suite 110
    Albany, NY 12211
  • (518) 235-1888
Contact Us
Care Design NY
Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

Care Design NY provides care coordination throughout New York State, New York City and Long Island. View regional coverage areas.

Primary Numbers
  • Main Corporate Office
    General Inquiries
    518-235-1888
  • After Hour Emergencies
    (5:00pm - 8:30am & Weekends)
    1-877-855-3673
Who to Contact
Care Design NY BBB Business Review

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