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Individual & Family

Regional Advisory Boards

Care Design NY has established 4 regional advisory boards and are prepared to expand that number based on the amount of interest we get in each region. The Advisory Boards provide an opportunity for individuals and family members to help steer the development and operation of Care Design NY.

Each board includes people in a variety of different living situations (certified home, with family, independent) and from diverse cultural, religious, and ethnic backgrounds. Advisory Boards meet every other month.

Role of the Advisory Boards in Care Design NY

The Advisory Boards will outline job descriptions for board positions like chairperson and secretary. They will also choose their own members and be responsible for creating and staffing committees as needed.

The key areas of Care Design NY the advisory boards will influence include:

    • Hiring, training and evaluating our workforce
    • Identifying and establishing quality metrics
    • Developing and evaluating systems for communication and information sharing
    • Managing community and school outreach
    • Addressing regional issues identified

Care Design NY leadership will attend Advisory Board meetings when the agenda warrants their participation, and Advisory Board members may periodically be included in Care Design NY executive staff meetings.

Why our members join the advisory boards:

  •  To help clearly outline the link to managed care
  • To work collaboratively with Care Design NY staff in setting goals and evaluating progress
  • To work on specific initiatives like staff development and the compilation of comprehensive resources to facilitate the work of Care Managers
  • To foster strong relationships between Care Managers and families
  • To increase knowledge and demystify all those acronyms
  • To help immigrant families with language and social barriers to access to services
  • To promote employment after high school

Join An Advisory Board

We are looking for self-advocates and family advocates to join the advisory boards. Anyone in our Care Design NY community is welcome, and encouraged, to participate.

If you are interested, contact:

Director of Individual, Family & Advocate Supports
Danielle Wiltsie
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Care Design NY Advisory Board in Action

10.20.21 Testimony Before the Assembly Standing Committee on People with Disabilities | Assembly Standing Committee on Labor | Assembly Subcommittee on Employment Opportunities for People with Disabilities

On October 20, 2021 the Care Design NY Advisory Board testified during a NYS Legislature Assembly Public Hearing held to receive information from relevant stakeholders and examine the availability of employment opportunities for people with all types of disabilities. 

The hearing specifically focused on what programs and services are available to prepare people with disabilities to obtain gainful employment as well as any potential barriers that may exist making it more difficult to participate in the workforce..

The Care Design Individual and Family Advisory Board testified before the:

  • Assembly Standing Committee on People with Disabilities
  • Assembly Standing Committee on Labor
  • Assembly Subcommittee on Employment Opportunities for People with Disabilities

Do you have Questions, Suggestions or Feedback?

Providing care management supports and services for Individuals and Families is at the center of everything we do at Care Design NY. Do you have questions, suggestions, or feedback to help us continue to provide you with the very best in care management supports and services?
Please contact Care Design NY Care Management Member support with any feedback, concerns or requests.

Contact Care Design NY

Please use our office lines during 8:30 AM - 5:00 PM (ET).

518-235-1888

Emergency After Hours: 1-877-855-3673

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days, weekends, and Care Design NY holidaysPlease only use emergency number for urgent matters that cannot wait until the next business day. 

Contact Compliance

Visit the Compliance Program page for information about the Care Design NY Compliance Program and for contact information to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices. 

Compliance Program

Contact Us
Care Design NY
Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

Care Design NY provides care coordination throughout New York State, New York City and Long Island. View regional coverage areas.

Primary Numbers
  • Main Corporate Office
    General Inquiries
    518-235-1888
  • After Hour Emergencies
    (5:00pm - 8:30am & Weekends)
    1-877-855-3673
Who to Contact
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