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Upcoming events

Eligibility & Enrollment Event

Care Design NY is here to help you each step of the way through the enrollment process. Our Enrollment Specialist will be your guide in compiling the needed documents for OPWDD eligibility and level of care. Once determined OPWDD eligible, our benefits specialist will assist with obtaining Medicaid and the enrollment specialist will explain and assist with the needed consent/enrollment forms. Enrollment happens on the first of each month, so as soon as you are enrolled you will be linked with your dedicated Care Manager. Please Join us for a discussion on the process and the role we play in supporting you.

Start Date Thu, May 13th, 2021, 11:00 am
End Date Thu, May 13th, 2021, 12:00 pm

Special Needs Trusts and the ABLE Act

Start Date Thu, May 27th, 2021, 11:30 am
End Date Thu, May 27th, 2021, 12:45 pm

Special Needs Trusts and the ABLE Act

Start Date Thu, May 27th, 2021, 7:00 pm
End Date Thu, May 27th, 2021, 8:15 pm

Memorial Day | Offices Closed

Emergency Holiday Calls
1-877-855-3673
Please only use number for urgent matters that cannot wait until the next business day.

Start Date Mon, May 31st, 2021, 12:00 am

Member & Family COVID-19 Update: Online Meeting

Please register to attend this special update via a meetings, video conference. Provide your first and last name, email address, your Care Manager, if applicable in the online registration form. We will email you an invitation to join the meeting. If you have questions, please email: memberfeedback@caredesignny.org

Note: The only supported browsers for joining a Microsoft Teams meeting are Edge and Chrome. If you want to download the Teams application on your phone or computer, it is free but you will need to set up a Microsoft account to log into the meeting with it, using the same email address as the one you invite to the meeting.

Start Date Thu, Jun 3rd, 2021, 11:00 am
End Date Thu, Jun 3rd, 2021, 12:30 pm

4th of July | Offices Closed

Emergency Holiday Calls
1-877-855-3673
Please only use number for urgent matters that cannot wait until the next business day.

Start Date Mon, Jul 5th, 2021, 12:00 am

Member & Family COVID-19 Update: Online Meeting

Please register to attend this special update via a meetings, video conference. Provide your first and last name, email address, your Care Manager, if applicable in the online registration form. We will email you an invitation to join the meeting. If you have questions, please email: memberfeedback@caredesignny.org

Note: The only supported browsers for joining a Microsoft Teams meeting are Edge and Chrome. If you want to download the Teams application on your phone or computer, it is free but you will need to set up a Microsoft account to log into the meeting with it, using the same email address as the one you invite to the meeting.

Start Date Thu, Jul 15th, 2021, 11:00 am
End Date Thu, Jul 15th, 2021, 12:30 pm

Member & Family COVID-19 Update: Online Meeting

Please register to attend this special update via a meetings, video conference. Provide your first and last name, email address, your Care Manager, if applicable in the online registration form. We will email you an invitation to join the meeting. If you have questions, please email: memberfeedback@caredesignny.org

Note: The only supported browsers for joining a Microsoft Teams meeting are Edge and Chrome. If you want to download the Teams application on your phone or computer, it is free but you will need to set up a Microsoft account to log into the meeting with it, using the same email address as the one you invite to the meeting.

Start Date Thu, Aug 5th, 2021, 11:00 am
End Date Thu, Aug 5th, 2021, 12:30 pm

Thanksgiving | Offices Closed

Emergency Holiday Calls
1-877-855-3673
Please only use number for urgent matters that cannot wait until the next business day.

Start Date Thu, Nov 25th, 2021, 12:00 am

Christmas Day | Offices Closed

Emergency Holiday Calls
1-877-855-3673
Please only use number for urgent matters that cannot wait until the next business day.

Start Date Sat, Dec 25th, 2021, 12:00 am

Emergency After Hours On-Call

1-877-855-3673

Please only use number for urgent matters that cannot wait until the next business day. 

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days, weekends, and Care Design NY holidays.

Please use our office lines during normal business hours.

Compliance Hotline

1-877-382-2942

This number is to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices

Corporate Office Location
  • 8 Southwoods Blvd, Suite 110
    Albany, NY 12211
  • (518) 235-1888
Contact Us
Care Design NY
Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

Care Design NY provides care coordination throughout New York State, New York City and Long Island. View regional coverage areas.

Primary Numbers
  • Main Corporate Office
    General Inquiries
    518-235-1888
  • After Hour Emergencies
    (5:00pm - 8:30am & Weekends)
    1-877-855-3673
  • Compliance Hotline
    For Concerns or Compliance Issues
    1-877-382-2942
Who to Contact
Care Design NY BBB Business Review

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