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Regional Care Management

Care Manager Directors and Leadership
Map of New York State counties displaying regional Care Design NY zones

North Country

  • St. Lawrence
  • Franklin County
  • Clinton County
  • Hamilton County
  • Essex County
Regional Care Manager Director

Sara Stone
Cell: (518) 573-0130
Office: (518) 219-0007 x8101
This email address is being protected from spambots. You need JavaScript enabled to view it.

Capital Region 1

  • Warren County
  • Fulton County
  • Montgomery County
  • Saratoga County (Northern)
  • Washington County
  • Schenectady County
Regional Care Manager Director

Carrie Wood
Cell: (518) 796-6947
Office: (518) 824-1145 x8325
This email address is being protected from spambots. You need JavaScript enabled to view it.

Capital Region 2

  • Saratoga County (Southern)
  • Schoharie County
  • Albany County
  • Rensselaer County
  • Columbia County
Regional Care Manager Director

Charlotte Kinnally
Cell: (518) 573-8459
Office: (518) 235-1888 x7072
This email address is being protected from spambots. You need JavaScript enabled to view it.

Upper Hudson Valley

  • Green County
  • Ulster County
  • Sullivan County
  • Orange County
  • Dutchess County
  • Putnam County
Regional Care Manager Director

Margaret Winkler-Hoffmann
Cell: (518) 573-0961
Office: (845) 204-3240 x6515
This email address is being protected from spambots. You need JavaScript enabled to view it.

Lower Hudson Valley

  • Rockland County
  • Westchester County
Regional Care Manager Director

Jane Greer-Fried
Cell: (914) 584-0956
Office: (914) 371-2210 x5001
This email address is being protected from spambots. You need JavaScript enabled to view it.

Long Island

  • Nassau County
  • Suffolk County
Regional Care Manager Director

Jocelyn Zeller
Regional Care Manager Director
Cell: (518) 801-7584
Office: (516) 531-7579 x1424
This email address is being protected from spambots. You need JavaScript enabled to view it. 

Long Island

  • Nassau County
  • Suffolk County
Regional Care Manager Director

Jocelyn Zeller
Regional Care Manager Director
Cell: (518) 801-7584
Office: (516) 531-7579 x1424
This email address is being protected from spambots. You need JavaScript enabled to view it. 

Bronx

Regional Care Manager Director

Anna Quiñones-Brown
Cell: (518) 573-8792
Office: (646) 491-6497 x4038
This email address is being protected from spambots. You need JavaScript enabled to view it.

Queens

Regional Care Manager Director

Laura McCaffrey
Cell: (518) 573-9972
Office: (718) 532-4812 x2046
This email address is being protected from spambots. You need JavaScript enabled to view it.

Brooklyn

Regional Care Manager Director

Melisa Giuffra
Cell: (518) 573-7426
Office: (347) 227-0817 x3207
This email address is being protected from spambots. You need JavaScript enabled to view it.

NYC & Staten Island

Regional Care Manager Director

Luisa Eusse-Roché
Regional Care Manager Director
Cell: (518) 573-0546
Office: (646) 491-6497 x4049
This email address is being protected from spambots. You need JavaScript enabled to view it.

NYC & Staten Island

Regional Care Manager Director

Luisa Eusse-Roché
Regional Care Manager Director
Cell: (518) 573-0546
Office: (646) 491-6497 x4049
This email address is being protected from spambots. You need JavaScript enabled to view it.

  • North Country

    • St. Lawrence
    • Franklin County
    • Clinton County
    • Hamilton County
    • Essex County
    Regional Care Manager Director

    Sara Stone
    Cell: (518) 573-0130
    Office: (518) 219-0007 x8101
    This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Capital Region 1

    • Warren County
    • Fulton County
    • Montgomery County
    • Saratoga County (Northern)
    • Washington County
    • Schenectady County
    Regional Care Manager Director

    Carrie Wood
    Cell: (518) 796-6947
    Office: (518) 824-1145 x8325
    This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Capital Region 2

    • Saratoga County (Southern)
    • Schoharie County
    • Albany County
    • Rensselaer County
    • Columbia County
    Regional Care Manager Director

    Charlotte Kinnally
    Cell: (518) 573-8459
    Office: (518) 235-1888 x7072
    This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Upper Hudson Valley

    • Green County
    • Ulster County
    • Sullivan County
    • Orange County
    • Dutchess County
    • Putnam County
    Regional Care Manager Director

    Margaret Winkler-Hoffmann
    Cell: (518) 573-0961
    Office: (845) 204-3240 x6515
    This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Lower Hudson Valley

    • Rockland County
    • Westchester County
    Regional Care Manager Director

    Jane Greer-Fried
    Cell: (914) 584-0956
    Office: (914) 371-2210 x5001
    This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Long Island

    • Nassau County
    • Suffolk County
    Regional Care Manager Director

    Jocelyn Zeller
    Regional Care Manager Director
    Cell: (518) 801-7584
    Office: (516) 531-7579 x1424
    This email address is being protected from spambots. You need JavaScript enabled to view it. 

  • Long Island

    • Nassau County
    • Suffolk County
    Regional Care Manager Director

    Jocelyn Zeller
    Regional Care Manager Director
    Cell: (518) 801-7584
    Office: (516) 531-7579 x1424
    This email address is being protected from spambots. You need JavaScript enabled to view it. 

  • Bronx

    Regional Care Manager Director

    Anna Quiñones-Brown
    Cell: (518) 573-8792
    Office: (646) 491-6497 x4038
    This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Queens

    Regional Care Manager Director

    Laura McCaffrey
    Cell: (518) 573-9972
    Office: (718) 532-4812 x2046
    This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Brooklyn

    Regional Care Manager Director

    Melisa Giuffra
    Cell: (518) 573-7426
    Office: (347) 227-0817 x3207
    This email address is being protected from spambots. You need JavaScript enabled to view it.

  • NYC & Staten Island

    Regional Care Manager Director

    Luisa Eusse-Roché
    Regional Care Manager Director
    Cell: (518) 573-0546
    Office: (646) 491-6497 x4049
    This email address is being protected from spambots. You need JavaScript enabled to view it.

  • NYC & Staten Island

    Regional Care Manager Director

    Luisa Eusse-Roché
    Regional Care Manager Director
    Cell: (518) 573-0546
    Office: (646) 491-6497 x4049
    This email address is being protected from spambots. You need JavaScript enabled to view it.

Click (+) Icons to Expand Map Information
How to contact your
Regional Directors
North Country

Sara Stone
Regional Care Manager Director
Cell: (518) 573-0130
Office: (518) 219-0007 x8101
This email address is being protected from spambots. You need JavaScript enabled to view it.

Capital Region 1

Carrie Wood
Regional Care Manager Director
Cell: (518) 796-6947
Office: (518) 824-1145 x8325
This email address is being protected from spambots. You need JavaScript enabled to view it.

Capital Region 2

Charlotte Kinnally
Regional Care Manager Director
Cell: (518) 573-8459
Office: (518) 235-1888 x7072
This email address is being protected from spambots. You need JavaScript enabled to view it.

Upper Hudson Valley

Margaret Winkler-Hoffmann
Regional Care Manager Director
Cell: (518) 573-0961
Office: (845) 204-3240 x6515
This email address is being protected from spambots. You need JavaScript enabled to view it.

Lower Hudson Valley

Jane Greer-Fried
Regional Care Manager Director
Cell: (914) 584-0956
Office: (914) 371-2210 x5001
This email address is being protected from spambots. You need JavaScript enabled to view it.

Bronx

Anna Quiñones-Brown
Regional Care Manager Director
Cell: (518) 573-8792
Office: (646) 491-6497 x4038
This email address is being protected from spambots. You need JavaScript enabled to view it.

Brooklyn

Melisa Giuffra
Regional Care Manager Director
Cell: (518) 573-7426
Office: (347) 227-0817 x3207
This email address is being protected from spambots. You need JavaScript enabled to view it.

Queens

Laura McCaffrey
Regional Care Manager Director
Cell: (518) 573-9972
Office: (718) 532-4812 x2046
This email address is being protected from spambots. You need JavaScript enabled to view it.

NYC & Staten Island

Luisa Eusse-Roché
Regional Care Manager Director
Cell: (518) 573-0546
Office: (646) 491-6497 x4049
This email address is being protected from spambots. You need JavaScript enabled to view it.

Long Island

Jocelyn Zeller
Regional Care Manager Director
Cell: (518) 801-7584
Office: (516) 531-7579 x1424
This email address is being protected from spambots. You need JavaScript enabled to view it. 

Care Management

Leadership Team

Megan O'Connor

VP of Care Management

Office: (518) 235-1888 x7008
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Danielle Mazza

AVP of Care Management, Upstate

Office: (518) 235-1888 x7009
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Ernest McNutt

AVP of Care Management, Downstate

Office: (646) 491-6497 x4011
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Do you have Questions, Suggestions or Feedback?

Providing care management supports and services for Individuals and Families is at the center of everything we do at Care Design NY. Do you have questions, suggestions, or feedback to help us continue to provide you with the very best in care management supports and services?
Please contact Care Design NY Care Management Member support with any feedback, concerns or requests.
Member Feedback
Click button to email us
Care Design NY

Emergency After Hours On-Call

1-877-855-3673

Please only use number for urgent matters that cannot wait until the next business day.

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days and 24 hours per day on weekends and Care Design NY holidays.

Please use our office lines during normal business hours.

Care Design NY

Compliance Hotline

1-877-382-2942

This number is to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices.

Corporate Office Location
  • 8 Southwoods Blvd, Suite 110
    Albany, NY 12211
  • (518) 235-1888

Contact Us

Care Design NY

Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

Care Design NY provides care cordination throughout New York State, New York City and Long Island. Click here to view regional coverage areas.

Primary Numbers

  • Main Corporate Office
    General Inquiries
    518-235-1888
  • After Hour Emergencies
    (5:00pm - 8:30am & Weekends)
    1-877-855-3673
  • Compliance Hotline
    For Concerns or Compliance Issues
    1-877-382-2942

Who to Contact?

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