Regional Care Management

Care Manager Directors and Leadership

Map of New York State counties displaying regional Care Design NY zones

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How to contact your

Regional Directors

North Country

Sara Stone
Regional Care Manager Director
Cell: (518) 573-0130
Office: (518) 219-0007 x701300
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Capital Region 1

Carrie Wood
Regional Care Manager Director
Cell: (518) 796-6947
Office: (518) 235-1888 x121325
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Capital Region 2

Charlotte Mosso
Regional Care Manager Director
Cell: (518) 573-8459
Office: (518) 235-1888 x101325
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Upper Hudson Valley

Margaret Winkler-Hoffmann
Regional Care Manager Director
Cell: (518) 573-0961
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Lower Hudson Valley

Jane Greer-Fried
Regional Care Manager Director
Cell: (914) 584-0956
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Bronx

Anna Quinones-Brown
Regional Care Manager Director
Cell: (518) 573-8792
Office: (646) 491-6497 x201325
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Brooklyn

Melisa Giuffra
Regional Care Manager Director
Cell: (518) 573-7426
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Queens

Laura McCaffrey
Regional Care Manager Director
Cell: (518) 573-9972
Office: (646) 491-6497 x200011
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NYC & Staten Island

Luisa Eusse-Roche
Regional Care Manager Director
Cell: (518) 573-0546
Office: (646) 491-6497
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Long Island

Jocelyn Zeller
Regional Care Manager Director
Cell: (518) 801-7584
Office: (516) 531-7579 x301040
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Care Management

Leadership Team

Megan O'Connor

VP of Care Management

Office: (518) 235-1888 x7008
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Danielle Mazza

AVP of Care Management, Upstate

Office: (518) 235-1888 x7009
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Ernest McNutt

AVP of Care Management, Downstate

Office: (646) 491-6497 x200012
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Care Design NY

Emergency After Hours On-Call

1-877-855-3673

Please only use number for urgent matters that cannot wait until the next business day.

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days and 24 hours per day on weekends and Care Design NY holidays.

Please use our office lines during normal business hours.

Care Design NY

Compliance Hotline

1-877-382-2942

This number is to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices.

Corporate Office Location

8 Southwoods Blvd, Suite 110
Albany, NY 12211
(518) 235-1888

Contact Us

Care Design NY

Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

Care Design NY provides care cordination throughout New York State, New York City and Long Island. Click here to view regional coverage areas.

Primary Numbers

Main Corporate Office
General Inquiries

518-235-1888
After Hour Emergencies
(5:00pm - 8:30am & Weekends)

1-877-855-3673
Compliance Hotline
For Concerns or Compliance Issues

1-877-382-2942

Who to Contact?

For New Members :

Request Services
For Existing Members:

View Regional Contacts
Providers:

Visit our Providers Page